Weed Man

My back lawn may have been nothing but weeds but at least it was green. Now it is nothing but dirt. At least I don't have to mow it. I guess it's time to put down new sod. Weed man did get rid of the weeds and everything else.

I don't usually write reviews but I felt I needed to share my experience. Weed man provided the worst service I have ever had. After I complained the first time they promised to give them another opportunity and if I wasn't satisfied they would refund my last service. Needless to say they continued to disappoint and refused to refund the last service. BEWARE of weed man. I would never use them again even if they were the only lawn service available.

Do not go or you will be at loss.They entered my lawn, sprayed fertilizer and extorted $65 from my credit card without even asking us. Its been 11/2 month and I still did not get my money. See this for Ottawa weed man : http://www.obj.ca/Opinion/The-Marketplace/2010-09-20/article-1776467/The-Better-Business-Bureau-and-my-battle-with-weeds/1. I complaining BBB.

A technician came out and did 2 treatments this year and I was unaware that this was a continuous service from last
year when I signed up. I only got a bill after the second treatment otherwise I would've cancelled immediately!!!I'm out$76.00 sneaky way of doing business. Never again will I recommend Weedman!

The services from the 11, Grand Marshall Drive in Scarborough lack proffesionalism and integrity, I continue to recieve a bill for services that were never rendered. When I called last spring to complain, they said they would send a Supervisor to my house to check on my lawn. That never happened yet they told me that someone had come while I was not home (how convenient!!). When I called to say I refuse to pay for services that were not rendered, they "blackmailed" me and said that they would waive the fee if I re-committed for one more season. I am in the process of escalating this matter and I would highly advise that you do not trust this company at all!

Hired Weed Man for 1 season lawn care and weed treatment, offered through their door-to-door offer of excelent customer service and guaranteed weed removal (they said they would come as many times as it takes to get rid of them). After the initial treatment ended up being very erratic and left some large areas of grass burned (had to replace the sod completely later), but at the same time skipping completely some large (40cm tall) and easy to treat weeds. Repeated treatment was useless and repeated calls to address the problem were always met with customer service and even manager's promises that they will take care of it to our satisfaction, but then repeatedly doing nothing. At that time I also caught the "continuous service" clause in their contract, which was never brought up by the sales person to me, even though I specifically asked for only 1 season of treatment. So, I canceled the contract formally (they sent a partial refund, though not matching the number of applications performed by them) and asked them to neever come back and to never call us again to offer services. Sadly, they kept calling after that many times. Very dissapointing quality of work and service overall.

“Unprofessional Business Management and CUSTOMER SERVICE”
This is My Review on WEED MAN Lawn Services Located at 11 Grand Marshall Dr. Scarborough, ON.

In the Summer of 2013 while I was away a representative from WEED MAN came to our door and managed to convince my wife how good they are and how fast they can get rid of the weeds in our lawn with 1-2 applications and give it a golf course look. Time passed by and we noticed no improvements in our lawn condition and in fact in some spot gone worst . I called WEED MAN and they said we should have more of this treatment and e more of that application for our lawn and trying to sell me some more services and record my voice on line to document my agreement for the cost of their services. I declined and send them pictures from my lawns condition and asked them they should fix the problem which they have already paid for after some more sales pitch they tried to make sale, I did not agree. Week later I received an invoice charging me for services I did not ordered. I call the office and ask them about the bill and she said someone will call me later, I received no call I send WEED MAN another Email asking them to stop sending anybody to my property and discontinue their services all together. To my surprise their invoices where kip coming for services I did not ordered. It is to my opinion WEED MAN has no concern’s for their customers and their satisfaction all they care about is how much they can do business without fulfilling their obligations. All in all I am not happy with WEED MAN business attitudes and customer services and for that I do not recommend WEED MAN to any of my friends, relatives’ or neighbours
WEED MAN has no customer review section in their website.
I contacted the WEED MAN office on February 12/2014 and asked the receptionist if they have a CUSTOMER REVIEW section on their web site? To my surprise her answer was negative and then I decided to write a review on my own and posted on the internet.