Victory Locks Ltd

Amazing service from Tom!

After I purchased a new lock from a company, I discovered that they did not have an in house installation service; instead they had a 3rd party locksmith that they referred me to. After speaking with them on the phone, I wasn't terribly impressed with their manner or their method for charging for service (a rather exorbitant flat rate charge, cash only), so I began searching around for other locksmiths.

I quickly found that most companies either wouldn't install a lock that wasn't purchased from them directly, didn't know how to change a mortise lock, or flat out weren't interested. Eventually I tried Homestars and found Victory locks.

When I spoke to Tom on the phone, he was friendly and honest about the work that needed to be done, and he reassured me that he'd done this job several times in the past. We were able to set up a date for him to come over and he showed up promptly and on time, ready to go.

He was friendly and confident on site, and got right to work. There were a couple of issues with the older architecture and geometry of my older home, but he was able to quickly solve the problem and get everything working in a short time.

Overall I was very pleased with his work and his friendly attitude. I would definitely call him again any time I need a locksmith.

Thanks Tom!

Ashley

We needed to move our keyless front door lock to new apt and move back door deadbolt to front door where keyless unit was. So 3 key units removed/installed including adding a deadbolt to a steel door which had no previous place for one. All done perfectly, stress free - as usual. We have now had 4 service events with Tom @ Victory Locks ... All problems are always (calmly) solved, and = incredibly - at lower cost than other quotes we ever got!

Call Tom at victory Locks and thank me after !

Tom has just left after very quickly and efficiently replacing a lock in my home. From the first time I called to request the service to the completion of the work, he was polite, cheerful and responded quickly to subsequent emails, outlining my options and costs involved. He arrived exactly on time and I couldn't be more impressed!

Tom was terrific. He worked quickly and cleanly and took all the time needed to patiently explain different options. I found his prices competitive and I would happily recommend him.

This review is delayed but well-deserved. We had a problem with a doorknob on an interior door. We asked Tom if he could help us, even though we weren't sure it was really a locksmith job. He came by, replaced the doorknob and even added a lock high on the door out of reach of our toddler, when we expressed concern about the toddler one day pulling a Houdini. Great service, great lock, and such a great guy to talk to. We recommend Victory Locks without hesitation!

Tom came by promptly to fix our front door lock. Saved us buying a new front door set. Great service from a friendly guy who knows his business all done at a fair price. What more could you ask for?

I needed to change a door lock and knob. Tom handled the call and the appointment set up clearly and professionally, arrived on time, explained why he was recommending a particular lock, and installed it quickly and cheerfully.

We called Tom at 8.30pm after our front door handle broke suddenly. He came round within 30 minutes and replaced the handle & lock. The work was finished in less than an hour. We were really pleased with Tom's fast and friendly service and would certainly recommend him.

Called Victory Locks at 9:05 this morning and Tom arrived 35 minutes later. He was thorough, personable, professional. Identifying the problem as a completely broken lock, and explaining in detail why a new one should ideally be installed at a different location on the door, he had the job completed within the hour.
I do not hesitate to recommend this excellent company.

When I was hesitant to change locks for my new place, my friend recommended Tom.

I was thinking about option to rekey, but Tom recommended replacing completely. I changed one to keypad lock and the other to match with the keypad lock backup key. The job was done in a little more than an hour. He was friendly and explained what he is doing.

The final price ended up bit more expensive than the quote I got the day before. He provided me a receipt and explained what each charge for.