Victory Locks Ltd

Locks & Locksmiths
Toronto ON M1R 4B8
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85%

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Reviews by rating (past 12 months)

Reviews for Victory Locks Ltd

Average customer rating:
9.9 10 (282 reviews)

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Paul East York
Paul East York
9 reviews Toronto, ON
10/10

Honest and Responsive

Wrote to the company and responded in minutes asking me to call even though it was late at night. Advised them of the situation and was very honest about what was needed for my circumstances saving me a bit of money. Will be going to this company for my future needs.

Approximate cost of services:
$0.00
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Company Response

Thank you for you review. Honesty is always the best policy. I would he happy to help you with your lock needs in the future

Jerry in Toronto
Jerry in Toronto
2 reviews Toronto, ON
10/10

Re-keying locks and fixing broken lock

We found Tom on HomeStars and have used his services two occasions - the first when we bought our home and needed to have all the locks re-keyed, and again when one of the exterior door locks broke. He was quick to respond and set up an appointment at a time that worked for us. He did a great job and I would recommend him to anyone looking for a locksmith.

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Thanks for your kind words. I pride myself in helping get things done quickly and to the satisfaction of my clients.

Amy Agur
Amy Agur
11 reviews Toronto, ON
10/10

Lock Reinstallation

I hired Tom to re-key the locks on our rental unit. He came the next day and was on time and courteous. He checked out the quality of the existing locks and made a recommendation to upgrade them for safety. I didn't feel any pressure to change the deadbolts, but Tom took the time to show me why the locks should be upgraded and I agreed it was the right decison for the unit. He worked quickly and efficiently and I was more than satisfied with the finsihed product. I will definitely be calling Tom again the next time we need the locks changed.

Approximate cost of services:
$525.00
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Company Response

Glad to have been able to help you make the correct choice for your security needs.

LCS
LCS
1 review Toronto, ON
10/10

Locksmith

Tom suggested a reasonably priced option for changing the hardware. We had trouble matching the colour with the remaining hardware but Tom was committed to finding the best match. He is responsive and is all about keeping his customers happy.

Approximate cost of services:
$250.00
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Company Response

Yes it was my pleasure to make enough trips to be able to select the best colour choice for the door finish.. Thanks for using us.

Samantha
Samantha
1 review Toronto, ON
10/10

Changed my front door lock

The owner of Victory locks was prompt, very kind, did excellent work quickly and efficiently and sold me an excellent quality lock. I am very satisfied with my experience with victory locks. Thank you!!

Approximate cost of services:
$150.00
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Company Response

Thank you for calling and your kind words. I always strive to give the best service possible. I was glad to help.

RegularMom
RegularMom
4 reviews Toronto, ON
10/10

Replaced deadbolts

Tom answered the call right away and came within a couple of hours. He was friendly and cheerful while working. This is somebody who is in the right business.

Approximate cost of services:
$150.00
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Company Response

Thank you for using us. Glad to have been able to have helped in a timely manner. I has felt an urgency on your part to make it operational. Enjoy your new security setup.

Cosborne
Cosborne
3 reviews Toronto, ON
10/10

Very fast, professional service

I called Tom and within 45 minutes he was at my house replacing a broken lock!
He was friendly, professional and efficient.
And the price was very reasonable.
I would definitely recommend Tom!

Approximate cost of services:
$250.00
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Company Response

Thank you for calling and using us Also your kind words are appreciated.
I was glad I could help.

TWT in Toronto
TWT in Toronto
12 reviews Toronto, ON
10/10

Lock Re-Keying

Tom is always such a pleasure to have over. After a recent construction project where the Project Manager lost our key, Tom came over and re-keyed all of our locks for us. It was the second time working with him and we will be sure to hire him again for all of our lock-related work.

Approximate cost of services:
$400.00
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Company Response

Thank you for your kind words. I strive to always provide the best service possible. Glad you are very pleased.

A+J MacLaren
A+J MacLaren
1 review Toronto, ON
10/10

Re-keying locks, installing peep-hole, installing safety latch

What a pleasure it was having Tom around for an hour or so. His professional but friendly demeanour kept me around while he did his work (quickly, I might add!) and I'm so glad it did - he gave me a great education on all things locks- and door-related while he busied himself around our home! He was efficient and did an incredible job on our locks. He came right when we needed him and went over and above for us! Would HIGHLY recommend Tom and Victory Locks!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Jennifer from Toronto
Jennifer from Toronto
6 reviews Toronto, ON
10/10

Came out on a rainy long-weekend Saturday morning

This is a late review. My apologies.
On the Friday before the Thanksgiving weekend, my dogwalker lost my house keys and so the locks had to be re-keyed that weekend as I was getting ready to go overseas for a few weeks. I had used Tom's services when I first moved in. I emailed him on Friday night and on Saturday morning he called me first thing and the locks were changed by 10:30am. Tom was a pleasant as usual. He doesn't charge extra for emergencies or off hours. I highly recommend using Tom for your locksmith needs!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Victory Locks Ltd

24/ 7 Emergency mobile full locksmith service. Lock outs. Locks repaired or replaced. Keys made. High security available. Security Bars and slam gates installed. Can you account for all copies of your keys? Recently purchased a resale home? Re-key or upgrade your security status. Start fresh and know where all ...
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