Oliver Heating & Cooling

No one likes it when your furnace is making crazy sounds and popping in the middle of our Canadian winter. I called to get a reasonably priced Inspection. Teresa (office manager) was so informative, professional & kind. Josh (Service tech) had to red tag my 22 yr old furnace for safety & felt so bad but I was grateful to keep us & our neighbours safe. I got quotes immediately from them as our heat was now off and the install happened the next day! Wayne, Chad & Nick (installers) took amazing care of my floors & walls & were quick with the install (less than5 hours) making sure my house was warm and safe ASAP.
This is the best experience I have had with a contracting company! I wish I could give 10 stars.!!
Having no heat is one of the more stressful things that can happen & they made it easy and fast and safe. They even had extra space heaters I could use if I needed overnight. Amazing customer service.

I am an extremely pleased fantastic customer service it is rare to find exceptional customer service Darren inspected and fixed my furnace and fireplace and was extremely professional, polite and informative it is refreshing to gain some knowledge to keep your major costs in the home maintained and I received this educated information from a exceptional service person Darren! Thank you Darren!

Thank you, Julie

I have dealt with Oliver's Heating & Cooling since 2006 when they installed a new furnace and air conditioner at my house. Since then, they have provided excellent follow-up service. Darren came by yesterday for our annual furnace cleaning and check-up which was done in a friendly and professional manner. I highly recommend this company!

Theresa who took my call was kind, considerate and very helpful. Darren who serviced my unit was also kind and I appreciated his post service cleaning tips. Thank you both! Much appreciated!

My experience with Oliver Heating & Cooling happened recently when my furnace stopped working in the middle of the night - this is the first time I dealt with them. I contacted them via their website and they contacted me immediately - Teresa was very cordial and attentive during all my communication with her. I explained the situation in detail and they followed up with my furnace manufacturer (parts warranty is until 2022). The replacement cost was very reasonable overall and their customer service and attention to detail was impeccable. The technician came within the allotted time and quickly replaced the draft inducer. I recommend this company to anyone who requires heating services.

It was a big job as a larger gas line was required from the gas meter to service new equipment. A new feed through finished ceilings to opposite side of the house and into the existing wood burning fireplace. Also an external line feed from there to the patio deck in the back yard. The installer team members were courteous and efficient and did not leave any mess behind.

My furnace broke down on New Years Eve and they came and fixed it temperately and came back a few days later to replace a broken part. It now runs better now than it ever has. I am always very happy with the service I get.

Our experience with Oliver Heating was fantastic from start to finish. Their sales rep showed up on time and was very helpful. The installation crew also showed up on time and were very friendly and courteous. They took the time to answer any questions we had. We are very pleased with the product and their service. Highly recommend!

Was very happy with this company from the time I called and spoke to Elise to set an appointment, She was very kind and pleasant. to my serviceman Sam who arrived at appointed time and answered all my questions that concerned me, now enjoying a cool home and quiet A/C will be letting my friend know about your Company.

Thank you Elise &Sam and Oliver Heating and cooling
Ms Murray,, Aurora Ont.

Elise, thanks so much for dispatching someone so quickly to get my A/C up and running. I am regularly impressed with the high level of service provided by TH Oliver. From you (answering my email @ 10:30pm last night) to the office calling me early this morning to book an appointment, to the technician that comes in, remembers me from last time and quickly assesses and repairs the problem.

It is refreshing to deal with a company that appreciates my business as much your company does and is always prepared to provide exceptional service.

Thanks again,