Swan Moving & Storage

Moving & Storage
Guelph ON N1H 2V7
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Moving & Storage
Swan Moving & Storage
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85%

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Reviews by rating (past 12 months)

Reviews for Swan Moving & Storage

Average customer rating:
9.4 10 (31 reviews)

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Cher in Wroxeter
Cher in Wroxeter
0 reviews Elora, ON
10/10

Moving

I was very satisfied by the quick and thorough job that Sonny and his team did for me. My situation had me only booking a few days before my move and the Swan staff were able to help me happily.

Approximate cost of services:
$700.00
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Company Response

Hi Cher, Thank you for you're kind words. Can you please let us know what day we moved you? We would like to send you a formal thank you note.

Lynn in Guelph
Lynn in Guelph
1 review Guelph, ON
8/10

Moving

I would highly recommend Swan Moving. They moved us in August 2019 and did a great job in making sure that everything was securely packed and arrived safe and sound as well making sure that they did not damage any floors or walls and left everything very clean.
Lynn C.
Ancaster ON

Approximate cost of services:
$1,700.00
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Company Response

Hi Lynn. Thank you for your positive review. We appreciate your business and wish you the very best at your new location. It is true that we are good movers but we could not be a good mover without clients like you.
Again Lynn thank you very much.
All the best.
Mike Swan/owner operator of Swan Moving since 1972

JC in Guelph
JC in Guelph
0 reviews Guelph, ON
10/10

Good job!

I'm always a bit wary before moving day but I shouldn't have worried. Dick, Rob and Jerry did a great (and very quick) job. They were very good-natured and made me feel at ease.
In the new house, everything was placed neatly where I wanted it and without any fuss.
The process was explained very clearly by Dick.
Thanks guys.

Approximate cost of services:
$500.00
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Company Response

JC. Thank you very much for your positive review.I will share your kind words with the moving crew. We appreciate your business. All best wishes to you at your new address. Mike Swan/Swan Moving

Laura  in Guelph
Laura in Guelph
0 reviews Guelph, ON
10/10

House relocation

We’ve used Swan for two moves, I would never recommend anyone else. No matter where you are in the area, call Swan first as there is no one else that compares, and we have moved many times! The guys were polite, respectful of our belongings and they took the time to make sure we were 100% satisfied. They made moving, which is usually very stressful, easy and painless. We would HIGHLY recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Laura.
Thank you for your positive review. We appreciate your business. All best wishes to you in your new location. Mike Swan/ Swan Moving

Sherril in Toronto
Sherril in Toronto
1 review Orangeville, ON
10/10

FANTASTIC COMPANY RATED A TEN FOR SURE

Swan Moving and Storage from Guelph, Ontario we contracted to move us from Orangeville, Ontario to Penetanguishe, Ontario in October 2018. Ron with co workers Richard and Michael could not have worked harder or been more pleasant AND It was a big move. Their price based on the fact that their truck was larger was cheaper, as it just required one truck unlike Two Men and a Truck. Also like Two Men and a Truck, the cost of the move that was was based on leaving Orangeville, even though they came from Quelph. Further they packed with extreme care and nothing was broken. We could not have been happier with all that was done.

Approximate cost of services:
$0.00
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Company Response

Hi Sherril. Thank you for your kind words. We appreciate that you have taken the time to post this positive review. The best reward for this small business is a satisfied client. I thank you once again. All best wishes to you your new location.
Mike Swan. owner-operator of Swan Moving & Storage since 1972.

Lynne of Guelph in Guelph
Lynne of Guelph in Guelph
1 review Guelph, ON
10/10

Moving Services

Swan moving provided me efficient, professional and respectful moving services on very short notice. In addition, the three staff members from Swan were just plain nice. Would highly recommend this team and this company for those requiring moving services.

Approximate cost of services:
$450.00
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Company Response

Hi Lynne. Thank you for your business and kind comments. We could not be good movers without good clients. Swan Moving is thankful for your business and wishes you the very best.
Mike Swan. owner-operator since 1972.

Private User
Private User
Private User reviews Guelph, ON
10/10

Baby Grand Piano Moved

I was really pleased with the care and efficiency Swan used in moving my baby grand piano. Great care was taken with all the pieces though narrow hallways and stairs -- not an easy move. Thank you!

Approximate cost of services:
$400.00
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Steve in Mississauga
Steve in Mississauga
1 review Mississauga, ON
1/10

BUYER BEWARE - DISHONEST Moving Co.

BUYER BEWARE****

We were over charged by $300 and the job was not done. We made a deal for $1050 + 10% (if the job went over time) +HST. That should have been Approx $1300. That was a firm deal in writing.

We were given a bill for nearly $1650 and they cited having to wait extra time (which we negotiated) and they didn't put the second bed together or have to move many items.

I had to argue just to get the price back down to the agreed upon deal.

THEY WILL NOT HONOR THEIR WORD. CHOOSE A DIFFERENT COMPANY.

Approximate cost of services:
$1,400.00
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Company Response

It is not our policy nor good business to ever argue with a client ...We regret that Steve in Mississauga has formed such a negative opinion of our company... Swan Moving is happy to have settled with this client at the agreed-upon price and wish him the very best in his new location ....Mike Swan... owner/operator of Swan Moving & Storage since 1972

Private User
Private User
Private User reviews Guelph, ON
6/10

Not informed of excess hold on Visa

Movers were on time, polite and did a good job. Went to use my Visa afterwards and it got declined. I don't have a large credit limit as I don't use it often. Ends up they put a $1900 approval on my Visa without telling me. Estimate was between $1200 to $1400. They had no right to do this and did not seem to think they did anything wrong. I get it that people don't pay sometimes but you have to inform people what you are doing with their credit card! Frustrating response!!

Approximate cost of services:
$1,450.00
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Company Response

Dear private user..Thank you for your recent business. Your comments are important to us. When a client books with us we ask for a Visa or MasterCard number to confirm service. At this time it is our job to inform this client that on the morning of the job Swan Moving will take a pre-authourization of the charge card given for the amount we think the job will be. Then at jobs end we will run the actual amount and cancel the pre-authourization. If we failed to inform you of this practice then we apologize. Thank you for your kind comments on the service you did receive. Again I apologize for any misunderstanding and inconvenience caused. Mike Swan. owner/operator since 1972

Travis Sachs from Guelph
Travis Sachs from Guelph
0 reviews Guelph, ON
7/10

Moving

Movers were friendly and nothing was damaged.
Swan has been around for a while and has built a good name for themselves.
My only suggestion would be to get clarification on pricing so there’s no surprise at the end.

Review has 1 previous version
Approximate cost of services:
$1,030.00
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Company Response

Hi Travis Sachs. Thank you for your positive comments. We do try to be clear with with hourly charges and pricing. Your comments are appreciated. There is always room for us to improve our level of service.
Mike Swan
Owner/operator

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Swan Moving & Storage

When moving your home from Point A to Point B, you need trustworthy experts who can handle everything from A to Z - with TLC. Swan Moving & Storage specializes in full household moves of your furniture across the province, town or street. It's a company that emphasizes quality service. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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