Quality Restorations were a pleasure to deal with. From my first contact with Doug he demonstrated professionalism, arriving on time for our initial appointment (some contractors I spoke with didn't turn up at all), offering options for dealing with my crumbling porch and stairs, providing a detailled list of references, and referring me to other customers and emailing me photographs so that I could see previous work done by his company. Doug also impressed me by responding quickly to phone calls and emails (again setting the bar high for other contractors). As generally happens on reno jobs, an unexpected structural issue was discovered once the work was underway, but Doug and his team devised a creative solution for it that did not result in an increase to the price quoted for the work. I appreciated that very much because it would have been very easy to inflate the job unnecessarily on account of this issue. Doug also was able to pull in a supplier of wrought iron railings, with whom I was also very impressed, to help design new railings for the porch, thereby saving me a lot of time in researching suppliers for that aspect. For any work that my house requires from now on, Quality Restorations will be the first place I call. Thanks, Doug and team, for a terrific job!!
- Company Response
"Thanks so much Barbara for the wonderful endorsement !”