Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
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Roofing
Penfolds Roofing & Solar
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Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (502 reviews)

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Private User
Private User
Private User reviews Abbotsford, BC
10/10

satisfied customer

I went with Penfold after several years of researching for the right roofer, right price, and best quality. I was not disappointed, and you won't either.
Intial contact with the customer representative, up until the final clean up professional and exceptional customer service.

Approximate cost of services:
$17,800.00
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Company Response

Thank you for sharing your experience. We love to hear that our customers have done their research and that we met your expectations on the investment of your new roof.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Peter in Richmond
Peter in Richmond
1 review Richmond, BC
10/10

Exceeded all expectations

Based on quotes, Penfolds was the most expensive, however mid way through the project is was certainly apparent you get what you pay for. Quality, professionalism, promises kept, site was cleaned each and every night.
No doubt we made the proper choice

Approximate cost of services:
$85,000.00
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Company Response

Thank you for the kind words, Peter. We are pleased to hear Penfolds met your expectations in quality and professionalism to make for a job well done.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Private User
Private User
Private User reviews Abbotsford, BC
10/10

Roof Replacement

We are happy to recommend Penfolds Roofing & Solar Company. They were very professional in completing our new roof, at the end of September, 2017, here on Mountain Village, in East Abbotsford.
We had considered them, based on the good standing they have earned over the past eight decades, in the Vancouver and Fraser Valley areas, here in BC, Canada. Also, they have a comprehensive and transferable guarantee of their workmanship and product.
Their Technical Advisor, Michael, was very helpful in putting the Project into gear. Their estimate was reasonable and accurate, and all was completed in a timely manner.
Their crews, lead by their Commercial Field Supervisor, Adrian; and actively lead on site by Joey (for the Main Roof) and Joel (for the Flat Roof portion) were all very efficient and experienced in their work and rated highly in their work ethics. The majority of this work was completed inside of three days of "long-hours' and hard work by all. Clean-up was completed each evening prior to leaving the site.
It was a fairly complex roof, with various slopes and dormers, greater than 3000 sq. ft., and encompassed a change-over from Cedar Shakes to Premier Tri-Laminated (Certainteed TL) Asphalt Shingles, plus their Penmax Flat Roof portion, over our Patio.
To all other members on the crews (a further half-dozen, or so) we also would like to say "A Big Thank You", for your hard work and dedication. Some names of others were: Geof, Cedrick, Sean and our apologies are extended for not getting a group-photograph and the names of all of you, but you know who you are, so you too can likewise take a bow. Also, thanks to the Internal Office Staff for their valued contributions as well. All were worth to be well paid, to at least Union Rates, or more.
And, as they say, out West, This was "Not Their First Rodeo".
Cheers to all, from Jack and Bibi.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Jack and Bibi for sharing your kind words and your re-roofing experience. We are pleased to hear everyone came together from our Technical Advisor, Michael to our hard working crews to provide a job well done. Even with over 80 years experience in this "rodeo", hearing of customer's satisfaction with their new roof never gets old.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Bernhard Toews in Vancouver
Bernhard Toews in Vancouver
1 review Surrey, BC
10/10

Job well-done

My wife and I were delighted with the great job done by the Penfolds crew who replaced our old ragged shake roof with a very attractive Cedar Twin Premiere Tri-Laminated Roofing System. They replaced our old skylights as well and arranged for new gutters from Pro Image Gutters. The roofing crew was exceptionally pleasant, hard-working , and fun to have around. The gutters were icing on the cake.
The job was completed to a high standard, and it is great not to worry anymore where the next leak would appear. Did I mention the great guarantee?
Thank-you, Penfold's

Approximate cost of services:
$40,000.00
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Company Response

Thank you Bernhard for your kind review. We are pleased to hear you are happy with your new roof, gutters and skylight, and had a wonderful experience in the process.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

josiane in Surrey
josiane in Surrey
1 review Surrey, BC
10/10

New Roof

Replacement of asphalt shingles to ECO Slate Rubber Roof was done in one day. The busy month of Aug. 2017 must have counted for the 6 day delay to remove the dumpster and inspecting the job. However, the project inspector, Ron, was very good in answering my questions and resolving a smaller unrelated issue. I am very satisfied with the look of the new roof, the work crew and would not hesitate to recommend Penfolds.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Josiane, and willingness to recommend Penfolds. We are pleased to hear Ron was able to answer all your questions and that you are satisfied with your new roof.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

CCave body
CCave body
2 reviews Surrey, BC
10/10

Shake Roof Replacement

We needed to replace our cedar shake roof on our home. The cedar shake was in need of replacement. Sean showed us the rubber shake product along with the extensive warranty on the roofing and labor. The crew worked from eight AM to eight PM for five days. Our roof is large with a lot of different slopes. At the end of each day the yard was so clean you never knew there was a roof being replaced. I can't say enough about how skilled the crew was, and how happy we are with the product. Their have been no issues with the roof at all.

Approximate cost of services:
$60,000.00
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Company Response

Thank you for your kind review. Our EcoRoof rubber shake is the perfect replacement when moving away from cedar. We take great pride in our crews and their dedication, and are pleased to hear of your great experience with the install and the product itself.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Private User
Private User
Private User reviews Victoria, BC
7/10

Flat roof

Craftsmanship was very good. Did not communicate with subcontractors very well. (ie bin drop location). There cleanup at the end of the day was poor. We had to ask them after the first day to do so. Workers left cigarette butts in our lawn? Distgusting!

Approximate cost of services:
$28,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your experience with us. We are pleased to hear of our crew's good craftsmanship and apologize for the end of day clean up. We will be reviewing this matter internally and thank you for bringing it to our attention.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Deron in Richmond
Deron in Richmond
1 review Richmond, BC
10/10

Replace new roof

Great service!Job was super efficient within one day!and Roof is finished nicely!They could figure out customers‘ any concern with quick response,strongly Recommended Penfolds Roof!Hoping everyone will enjoy new roof... :)

Approximate cost of services:
$16,000.00
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Company Response

Thank you for your sharing your experience with us Deron, we appreciate your willingness to recommend Penfolds to your friends and family.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Private User
Private User
Private User reviews Surrey, BC
10/10

roof replacement

I am very happy with our penfolds low slope metal roofing. Their service was professional and accommodating. While their quote wasn't the lowest, Shaun presented the quote professionally with all our options. From the start of the project to the end, he was very helpful with any questions. The workmen were also very polite and helpful with any questions. The project went really well, was very clean, and we were very pleased with the roof. I would not hesitate to refer this company for anyone's roofing needs. Thanks shaun.

Approximate cost of services:
$23,000.00
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Company Response

Thank you for sharing your review with us. We are pleased to hear of your wonderful experience with the service and quality of your re-roofing project, and willingness to refer Penfolds.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

Helen from North Vancouver
Helen from North Vancouver
5 reviews Surrey, BC
10/10

New roof is a beauty

Our cedar roof was due to be replaced after 20 years. We saw the work that was done on our various neighbours’ roofs and Penfolds was on our shortlist for quotes. After meeting with Michael, we had a better understanding of the options: cedar, asphalt and eco rubber. We were impressed with the efficiency and tidiness of the crew- 6 men! Their warranty is one of the best.

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind words, Helen. We take great pride in the many quality options we make available to our customers and the warranties behind them. We are so pleased you were impressed by the efficiency and tidiness of our crew that worked on your home.

Shaun Mayhew
Sales and Marketing Manager
604-254-4663

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
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