North York Moving And Storage

Moving & Storage
Thornhill ON L3T 1S5
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Moving & Storage
North York Moving And Storage
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9%

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Reviews for North York Moving And Storage

Average customer rating:
4.5 10 (49 reviews)

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mike in Ajax
mike in Ajax
1 review AJAX, ON
0/10

North York Moving Co

What a brutal experience.I shopped around for the best price and North York was the cheapest giving me a $900 dollar flat rate so I was comfortable if the workers were a little slow/lazy. When the movers arrived they refused to start saying that "they don't work on flat rates" I told them that was the deal but unfortunately it was done over the phone and I didn't have a written contract I could show them.They started working but were continually cursing and swearing and running through the house with our stuff. Finally the foreman told me they were not going to work past 9 hours and if stuff was left behind in the old house so be it. We had a heated exchange and I called the company and spoke the owner (Joseph) who was rude and nothing was resolved. I then had to call the estimator who didn't arrive to work till 11am and he said there was no flat rate that it was hourly. I told him I lived in Ajax and you guys are in North York-do you think I would hire you and have to pay 3 hour travel time (there and back) Well I finally had to agree to an hourly rate and when I spoke to the movers they were quite happy and of course the move went to a snails pace. At 9:30am there were asking for beer,rum and cigarettes. They badly scratched our dinning room table,leather sofa (x2) and broke the legs of one of our kitchen chairs (and didn't say anything) Also one guy plugged up our toilet 4 times. This company is brutal so you have been warned- DO NOT USE NORTH YORK MOVERS

Approximate cost of services:
$900.00
2 of 5 people found this review helpful.
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D in Brampton
D in Brampton
1 review Brampton, ON
0/10

Moving

I agree with those that recommended not to use, unfortunately I did not listen. I highly recommend you not using, they seem shady. My nightmare began when they showed up a few days ago late by 1/2 hr and with a Uhaul truck; the moving lead was quoted and said I was incorrectly quoted as there was no way it was one run and would take 10 hrs. I was shocked as it was the owner who had quoted me after doing a walk through and said it would take approx 10 hrs. They were moving a 2300 sq ft 4 bd room home They started at 9:30 am and ended at 8:30 pm with my family moving and putting the stuff in the required areas of my new house as they put them only inside. They would have had to go back to my old location to get the remaining stuff after 8:30pm aprox 30 mins away. I have never experienced such and on top of it the lead was cursing a family member quite vocallly in the new neighborhood. It was most empbarassing. The owner of the compny did nothing, and has never called to see if my stuff was delivered ok. He then refued to speak ith me as I was upset. As far as I was concerned they broke their contract. The owner said I was able to pay them cash; however they REFUSED to give an invoice. I agree they are scammers and the most unprofessional company I have ever had to deal with. I will be calling the Better Business Bureau about them.
I must say there were 2 guys part of the team that were most kind and did apologise. They should find another company to work for.

Approximate cost of services:
$1,091.05
What could this company do to improve their services?
The owner should have been more honest up front. They should have called to say they ran out of trucks and let me make he decision if I still want to use them.
Any advice to offer fellow homeowners facing a similar project?
Go with a referral from a friend or family member.
4 of 7 people found this review helpful.
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Lisa in Georgetown
Lisa in Georgetown
2 reviews GEORGETOWN, ON
1/10

Home move on April 15, 2011

I was moving from a 1900 square foot townhouse to a detached home. One of the owners of North York Moving came to estimate the cost of the move. He estimated $979.00, 3 men, 1 truck. The actual cost was over $1400!!! The 3 movers were very nice, very polite and worked very hard. But they had to do 2 trips and 2 FULL truckloads!

How could the estimate be so far off?? An experienced, owner estimator and the price/time was 50% more than estimated?? He had even toured my house before making that estimate.

Althought the actual moving team was very good, I would never, ever recommend this company. Seems like the estimate versus total cost is a scam!

Approximate cost of services:
$1,432.00
2 of 5 people found this review helpful.
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Home, office, long distance, local. Office storage, packing, unpacking, moving supplies
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