This was a major project that we'd begun planning for in 2019, and after our initial contact with Scott and Lory we felt immediately confident that this was the right fit. We took an unexpected pause through 2020 as COVID struck, and through that time Scott was fully accommodating, flexible, and understanding of the delay. From the very start I felt we could place our trust in Scott and the team at NewRidge: the entire process is set up extremely well from a customer perspective, with a clear an transparent approach to costing out a project and following through on every detail.
We were thrilled to start the project earlier this year; however, we couldn't have anticipated just how happy we'd be. It’s an unbelievable change, and it’s like we have an entirely new (and very much improved) house to wake up in now!
Outcome aside, which we’re thrilled with, we were also extremely grateful to have Lory and Radu running this project, as they were were exemplary. Always communicating with us, extremely flexible in working around us, and just overall two great individuals who are a pleasure to be around. It’s obvious that they take great pride and great care in what they do, and that they wanted us to be happy with the outcome – which we are!
- Company Response
Thank you Shane and Susana once again for providing your feedback. On behalf of Lory and Radu, it was a true pleasure working with you from beginning(New Years Eve 2019 :)to end. Don't hesitate to reach out if you need assistance with anything related to this or another project.
Thanks again for choosing to work with us.
NewRidge Refinishing Group Inc.