1 review Pickering, ON Joined 2018/12/27

9/10

An honest review for Mr. Router North York Josh Mayo. Request for him if you have a job.

Pickering

01/04/2019

An honest review for Mr. Router North York Josh Mayo. Request for him if you have a job.
I will break down why and why I will likely use them again.
I have some knowledge of plumbing and basic home repair. It was an interest I took in school, just headed into a Corporate position instead.
I called a few contractors for a major reno to my bathroom as I know I am out of touch and didn’t want to take short cuts. Some seemed okay with a slightly better price & others (I assume); took me for being a girl. They quoted items that just didn’t make sense. Thank gawd I know better and had an uncle experienced in the field.
So here is why I recommend Josh from Mr. Router.
- Flexible. I had other parts of the job that was I wanted to happen first, before I had someone come in. I couldn’t nail down a date but he ensured me, that when I am ready to let him know and he'll be there.
- No charge to come in an estimate the job. He came in, looked at everything and gave me a ball part price with a buffer in there.
- Down to earth. Spoke to me like a person walked me through the possible job and worst case scenarios. There was no clocking ticking or rush to talk through the job quickly.
- We had a last minute change to our reno which need plumbing to be job to be complete before our next phase. Called Mr. Router at 3pm to see if he could come in today. He was at another job, finished off and was at my place in Durham within 2 hours
- He completed the job, checked that it was done right and walked me through some other items I could manage on my own.
- He worked quietly, cleanly and asked me before he moved in and out of any area of the house.
- The rates are company ones and per the item being repaired not by hour. So if he took longer, I wasn’t getting dinged for that. A little higher than other contractors, but was the amount I was quoted.
Renovations are stressful but having someone come when you need it, at the price you talked about, completed on time and well.. Its worth the little extra

Job Price

Approximate cost of services:: $630.00

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Company Response: Hello Natalie and thank you for posting this review for Mr Rooter Plumbing and our technician Josh. Its is our pleasure to pleasure to hear about the excellent service that you received. We take great pride in treating our customers as we would like to be treated. We are glad to know that Josh was patient, informative, efficient and all was done in a timely manner that gave you a peace of mind. It is is this customer focus that allows us to maximize our customer loyalty. We look forward to servicing your plumbing/drain needs in the future and thank you for choosing Mr Rooter! Have a great day!

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.4 10 (1881 reviews)

Dan S in Toronto

13 reviews Toronto, ON Joined 2011/04/19

8/10

Replaced Main Shut off Valve in home

Plumbing review in Toronto

02/28/2019

Needed to replace my main shut off valve. Mr. Rooter was terrific at clearing a window of time for a technician to come out because the city shut off time window is within 4 hours... Once the city came out and turned off supply feed, I was able to call Mr. Rooter and they had someone out within the hour. Technician was friendly, fast and did a nice job... no problems. My only hesitation for 5 stars is that my invoice is very vague, no labour/parts breakdown just one "replace water shut off valve" and I notice that others in the Mr. Rooter reviews have had the same job completed at a lower price.

Approximate cost of services:: $445.00

1 of 1 people found this review helpful.

Company Response: Hello Dan and thank you for posting this review for Mr Rooter Plumbing and our technician Rob.We are pleased to read that were happy with the level of service you received.
Our flat rate method of pricing is set up to ensure that all of our clients are charged the same amount for any particular service. We would be happy to speak with you regarding your price related comments to see why you feel this job may have been done for others at a lower cost. Please contact our office and request to speak with someone within our management team.Thank you for choosing Mr Rooter Plumbing, we do appreciate your business.

Private User

Private User reviews Toronto, ON Joined 2019/02/21

10/10

Tough Kitchen Sink Clogged

02/21/2019

I had a clogged in my kitchen sink. I tried to clear it myself with a manual snake. The manual snake went down about 10 feet deep. I repeated this about 5-6 times. But it was still clogged. So I called Mr. Rooter Plumbing and the plumbing technician, Brian came. The kitchen clog was very difficult and tricky but Brian didn't give up. He used his powerful snake thing and it went down the drain 25 feet deep about 8 times and the clog was still there. Finally, he began filling up the sink with water and the water went down. Yeah!!! Brian was friendly and awesome to say the least. Thank you Brian for your efforts and persistence! Much appreciated!!!!

Approximate cost of services:: $400.00

Company Response: Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are so pleased to hear about the professional service you received. We are always looking to the system for correction and proposing all possible solutions if something is not working. It is this customer focus that allows us to maximize our customer loyalty! Thank you for choosing Mr Rooter and have a great day!

A in Scarborough

1 review Toronto, ON Joined 2019/02/16

Sump Pump Change

02/16/2019

Great service! Had a free quote and then estimate for job. Everything went smoothly. Plumber (Chris) was amazing. He answered all of my questions and was friendly and efficient. I would recommend this company to anyone for sump pump replacements.
Advice to all, remember the US websites offer different promotions than the Canadian ones so check out the correct website for your area!

Approximate cost of services:: $800.00

Company Response: Hello A and thank you for posting this review for Mr Rooter Plumbing and our technician Chris. We are very pleased to hear about the informative and professional service that you received and deserve! We take pride in treating our customers as we would like to be treated! We appreciate that you would recommend our services to others. Thank you for choosing Mr Rooter and have a a great day!

Jessie & John in North York

1 review Toronto, ON Joined 2019/02/05

Backed up sink to outside.

02/05/2019

We love Mr. Rooter. Bruce has been at our house twice for the same issue and both times he was amazing. Highly recommend them/him.

Thank you Mr. Rooter and Bruce!!

Approximate cost of services:: $0.00

Company Response: Hello Jessie and John and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. We are so pleased to hear that you have received amazing service consistently when using our services, this is the customer services that allows us to build our customer loyalty. We appreciate that you would recommend us to others as well. Thank you for choosing Mr Rooter and have a great day!

Angela

2 reviews Toronto, ON Joined 2019/01/30

Bathroom

Bathroom Renovation review in Toronto

01/30/2019

Changed a tap in my bathroom and everything was ok. On time and clean installation. Took an hour and my new faucet was installed, will use again in the future.

Approximate cost of services:: $300.00

Company Response: Hello Angela and thank you for posting this review for Mr Rooter Plumbing. It is our pleasure to know that you received professional and timely service and that you will continue to use our services. Thank you for choosing Mr Rooter and have a great day!

Don Alphonzo in Old Toronto

1 review Toronto, ON Joined 2019/01/24

Thaw Frozen Pipes

01/24/2019

Brian was great! He was punctual and got right to work diagnosing the problem and where the frozen section was. I was glad to hear the gurgle of the water moving again after it was thawed out. Brian was very professional and courteous. We have used Mr. Rooter several times in the past and have been very pleased every time with them. Would highly recommend them.

Approximate cost of services:: $500.00

Company Response: Hello Don and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are so pleased to hear about the professional. courteous, and timely fashion in which you received the service for your home. We appreciate that you would recommend us to others as well! Thank you for choosing Mr Rooter and have a great day!

stephen in Toronto

Blocked kitchen drain

Drain Services review in Toronto

My drain in kitchen sink blocked up during a very cold couple of days in my city. Mr. ROOTER sent a plumber whose first name was Fernando. He tried to snake it repeatedly with no success. He advised me that he or a colleague would come again in 2 days when the weather warmed up. Sure enough, 2 days later a plumber whose name was Brian Macdonald came over. This time the first snake job worked beautifully. Great! But what was really noteworthy was Brian taking the time to give me sound advice on how to prevent the problem from reoccuring. His advice was logical and easy to understand but I wrote everything down so I would not forget. Then he asked me if there were any other plumbing issues or questions as once he was at my house anyways he would be glad to help. I did have a question about one of the bathrooms and his solution was so simple (and free). I was very, very satisfied with Brian Macdonald and by extension with Mr. Rooter for having the acumen to have this excellent plumber on their staff.

Approximate cost of services:: $350.00

Company Response: Hello Stephen and thank you for posting this review for Mr Rooter Plumbing and our technician Fernando and Brian. We are so pleased to hear about the informative, helpful and preventative tips that you received. We take great pride in looking into the system for correction and proposing all possible solutions if something is not working and are pleased that you received the service that you deserve! Thank you for choosing Mr Rooter and have a great day!

Jane- in Old Toronto

3 reviews Toronto, ON Joined 2019/01/17

Unclog low flush toilet by removal and switch- out bathroom faucet

01/17/2019

Josh Mayo was friendly, explained my options and gave me quotations clearly and concisely upon arrival. The work was done promptly, efficiently, with Josh explaining what he recommended. I appreciate that he was matter of fact and not condescending to me as a woman; how refreshing. I will definitely call Mr Rooter and request Josh for any future plumbing work.

Approximate cost of services:: $700.00

Company Response: Hello Jane and thank you for posting this review for Mr Rooter Plumbing and our technician Josh. We are so pleased to have provided prompt, efficient and honest service to address your plumbing needs. We take pride in treating our customers as we would like to be treated and appreciate every customers' needs in every situation. It is this customer focus that allows us to maximize our customer loyalty. Thank you for choosing Mr Rooter and have a great day!

Private User reviews Whitby, ON Joined 2017/08/17

Rogue Pipe Dislocation

Plumbing review in Whitby

Anthony tended to a pipe that came apart from the toilet tank and created a fountain in my bathroom. He was quick, professional and personable. Daniella took my call and gave me very clear information about the time and manner someone would be sent. The entire experience was easy and efficiently done.

Approximate cost of services:: $220.00

Company Response: Hello and thank you for posting this review for Mr Rooter Plumbing and our technician Anthony. It is our pleasure to hear about the wonderful, informative and efficient service that you received. It is this customer focus that allows us to maximize our customer loyalty!Thank you for choosing Mr Rooter and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

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