Too expensive and not transparent... $750 for clearing kitchen sink clog with machine.
When I called their number for a quote, I was told that the quote is not available, technician needs to be on-site for assessment (wether proceed with repair or not, there will be $100 fee, I understand,this applies to a lot of companies).
Tech came in, with two prepared quote, first one $1400+ and second $750. So I would assume quote should be available for kitchen sink clog?
The only good part is at least technician is professional and knows what he is doing. But definitely will not have a second deal
- Company Response
Thank you for taking the time to provide us a review for Mr. Rooter Plumbing. We would like the opportunity to look into this matter because it does not represent our procedure or the way we treat our customers. If you could please reach out to us at firstname.lastname@example.org we would appreciate it. I would like to state that we do offer no-charge quotes Monday - Friday between 9 am and 5 pm. The $102 fee would be the call-out fee if a technician were to come out after hours or on weekends.
Thank you for choosing Mr. Rooter Plumbing and have a great day!