I had 2 toilettes clogged almost in same time... I called this company. They came, inspected for 2 min, and they said that fees would be (308 cad)... They confirmed that everything would be OK as it was a simple job (It took them 5 min ONLY for both toilettes to unclog them). They did the job and I paid the $308 and after 10 days after, I had the same problem again. I called them, they sent the team, they said that I had to pay again, although customer service confirmed that I did not need to pay for same service!!!
- Company Response
Thank you for taking the time to review Mr. Rooter Plumbing. Unfortunately, there is not enough information here for us to determine which job you are referring to and to see investigate the situation. If you could reach out to us so we can look into this issue more it would be very appreciated.
Mr. Rooter Plumbing