G.H.Johnson's Trading Co. Ltd.

We bought a desk and chair for my daughter as she's starting school, we told them it was important to have it when she starts school, we phoned them and they told us it would be available in November only, we bought this set at the beginning of August????

We called a few times.... very bad

When was the last time you spoke directly to the owner of a retail store? Where have you seen the owner out on the floor helping customers?
Looking for a unique bed frame and headboard I found such an item at GH Johnson's. My search at other stores up until this point was frustrated by hearing that the item was only available "as is" or "no,we can't do that". It was truly refreshing to walk into Johnson's and hear that they could do the custom work I required -and at no extra charge.
What really stands out about dealing with Johnson's is how they handle anything that doesn't go as planned. Somewhere along the line the measurements were incorrect - the error may have been on my end and I ended up with a bed that was too short for the mattress. The owner, Pat assured me he would make everything right and stayed true to his word. Extra work on their end, as well as another delivery but Pat personally attended to getting this right, including numerous phone updates throughout the day.
Pat Johnson cared about making sure I was happy with my purchase and I came to enjoy our regular chats.
GH Johnson's carries items that just can't be found anywhere else but I will continue to shop here because I have confidence that whatever I do buy comes with Pat's 100% satisfaction guarantee!

A few years ago, we furnished an entire vacation home up north with well priced, great quality and above and beyond service (not sure how those guys got an armoire bigger than the doorway into our den). Since then for our house in the city, we have purchased living room furniture, a dining room table and chairs and a massive mirror that they came to install themselves to make my life easier! They even organized a company to come to my home to stain guard the furniture. I shopped wth my designer at 'designer only' stores, and even with her designer discount, found that the prices given to me with no discounts, for the exact same pieces were less expensive at Johnson's. She is now making purchases for her other clients at Johnson's. We are hoping to redo our master bedroom soon and based on quality, selection, instore service and price we will give our business to Johnson's.

Pat was kind enough to point out the other day that I have been shopping there for 15 years! Other than the fact that I guess we are both getting old, this says it all...he hasn't thrown me out and I keep coming back. I love the great selection of quality contemporary items. The value is a given, the service is excellent. I have sent MANY people there!

We bought a dining room table, chairs, sofa and chair from G.H. Johnson and are extremely happy with the products. We ordered the table sight-unseen, and received one that we weren't quite happy with. GHJ's picked it up, and replaced it with one we liked better, with no questions asked. I would not ever hesitate to recommend GHJ to any friends and family who might be looking for furniture, and have numerous times. Thanks GHJ!!!

"As an instructor who teaches business and retail success, I know what great service should look like. I have purchase a number of furniture over the years, and have yet to be disappointed. My most recent purchase is a dining room suite at the beginning of spring. I was most particular of this purchase since I would be entertaining some very important individuals who were flying in from the Bahamas to discuss business. Pat ensured that all when off without any mishap.

Thank you Pat for great prices, and excellent service for more than 15 years. I will continue to explore what new treasures you have on the floor".

My wife and i have been customers of GH Johnson's for 15 years. Johnson offers a wide selection of quality furniture at reasonable prices. We continue to shop at Johnson's for their warm service and immpecable selection of merchandise. We recently had children and Johnson was our choice for baby cribs and dressers. We recommend GH Johnson's for their knowledgeable staff and great products. joseph

I bought furnitures, accessories, towels and beddings from G.H. Johnson's. (received awesome service from Pat Johnson). The prices are unbeatable. Great selection. The showroom is a little cluttered, and it's not always easy to find floor staff, but for the quality and prices I would be crazy to shop anywhere else. My furnitures were delivered on scheduled. The delivery staff offered such great service that I had to tip them.

Will definately be buying more furnitures at G.H. Johnson's in the future.

GH Johnson have great people who work there, but if you are expecting your order by a certain date don't get disappointed if the item doesn't arrive until months after the date you were promised.

I ordered a couch in June under the strictest conditions. "I have to have it before my out of town guests arrive". I knew that delivery on time is a challenge to GH.J so I told them 4 weeks time (even though guests were arriving in 6 weeks). The sales person was new, so the person who buys for the store called the manufacturer in front of me. Yes, the manufacturer guaranteed that they had the frame already in stock and yes they could finish it in 3 weeks time. I specifically said if you can't deliver it in 3 weeks I don't want it. She said GUARANTEED delivery in 3 weeks. I can confirm that this was the truth because another store had promised me the same 3 week delivery on the same couch because they called the manufacturer in front of me too. I decided to go with GH.J because of the price difference.

I hadn't heard back in 4 weeks so I decided to call GH.J to set up delivery. To my utter surprise I was informed that the couch would be ready August 15th and not as initially promised. This revised date was 3 weeks after the initially promised delivery date which also happened to be the day my guests arrived. I was very, very disappointed.

I decided not to pursue it until after the guests had left. I called the end of August, still no couch.

I received a call last week, Sept 2nd....great news the couch will be ready for delivery on Friday Sept. 5th. They will call back to set up a delivery appointment. Its now Sept. 11th, still no call, still no couch.

Out of curiosity I just called GH.J to see if anyone has seen my couch. They were very apologetic but still no couch. Umphhh! Very disappointed. Hopefully I've learned my lesson this time round. I had gone through this delay on another item last year. However, it wasn't urgent so I just waited and waited and waited until it finally arrived.

I have been a customer here for years, and am always extremely impressed with the service! They have great prices as well. I will be back many more times! Thank you Pat for the excellent service.