Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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92%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Mark from Toronto
Mark from Toronto
7 reviews Toronto, ON
10/10

Great value and exceptional quality of service and work

Within 1 business day of contacting hoerner plumbing we were able to get Martin and his assistant on site to provide an estimate and begin work. From start to finish they demonstrated a high level of knowledge and professionalism. Fast and thorough, they were exceptional at repairing the broken pipe and cleaning up when done. As well they provided us with tips on preventing any further maintenance issues and kept the job to within the price quoted. Overall a great company and their staff demonstrates the pride they take in the work they do.

Approximate cost of services:
$630.00
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Company Response

Thanks so much for taking the time to set up a review.
We are so pleased to hear that Martin performed in a knowledgeable and professional manner.
Thanks so much for your feedback.
Tracey

Amanda Robinson from Toronto
Amanda Robinson from Toronto
2 reviews Toronto, ON
10/10

Boiler cleaning, fixing gas leaks

Two days before a scheduled boiler cleaning, I smelled gas in my basement. An Enbridge investigator came straight round and discovered two gas leaks near the connectors. He told me that they were the wrong kind, although they had been put in by the company (NOT Hoerner) that I bought the boiler from, about eight years ago. When Claire from Hoerner's came she checked that the connectors she would use were correct, fixed the leaks by changing the connectors and line between them, and performed the scheduled maintenance. She was wonderful. I am so glad that I switched to Hoerner's for my maintenance. I will certainly ask for Claire on any plumbing job l have.

Approximate cost of services:
$600.00
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Company Response

Amanda, Hoerner is happy to hear that Claire was able to fix your gas smell. We are very happy to have a women trades person working for Hoerner. Claire is a great asset to our company. We look forward to helping you in the future with any plumbing, drains or hydronic heating issues you may have in the future. Thanks for taking the time to write this review. Regards, Tracey.

Shamir from Toronto
Shamir from Toronto
7 reviews Toronto, ON
10/10

Tankless Heater Maintenance and Advice

Just all around awesome.

Instant communication through email, which is always appreciated.

I have an admittedly complicated tankless domestic/radiant heat setup which I'm still working towards understanding myself.

The team arrived exactly on time (i was late actually) and provided a thorough service. They not only cleaned the interior of the boiler (provided before and after pics) but also walked through firmware settings to ensure everything was performing optimally.

Claire was amazing at explaining features of my own boiler to me, and walking through options about heating water for my high flow tub.

I would recommend Hoerner Heating and Plumbing to anyone without any reservation.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for the prompt and inclusive review.
Today with social media it is so important that we receive online feedback. We at Hoerner realize that a review is just one more thing to do when you write a review. Thank you so much for taking the time to do one.
ThAnks Tracey

teresa in Old Toronto
teresa in Old Toronto
1 review Toronto, ON
10/10

Plumbing service

I have been a client of this company for years,
David is a hard working, honest, reliable,decent company owner that, obviously, creates a great place for his workers. They provide such excellent service been it a $100.00 job or a project on the thousands (ouch I had those!)
I do not want to see them (plumbing problems) but I love them
I do not hesitate in recommending them for any job, as they have it ALL:knowledge, great price for quality job, decency and educated demeanor when dealing with anybody ! Patience to take your questions and to explain why, how and what.

thank you!!!!
thanks guys and John YOU ARE TOPS! (the rest too) I just met John this time around.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for taking time out of your busy day to write this review. We really appreciate it and it is so helpful with our online presence. It is awesome to have Clients like you.
Best Tracey

Susan Grey from Toronto
Susan Grey from Toronto
2 reviews Toronto, ON
10/10

Efficient, friendly and fast.

Everyone that we worked with at this company was friendly and helpful. They really went out of their way to help solve our plumbing issues. Martin and Rafiq were great! They listened to our concerns and were able to fix the problem on the spot. We'd definitely use them again and would recommend them to our friends and neighbours.

Approximate cost of services:
$120.00
2 of 2 people found this review helpful.
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Company Response

Thank you for writing a wonderful review. Hoerner comes fully stocked with a 2 hour arrival window and guarantees our work. We appreciate you recommending Hoerner to your friends and family. Thanks, Tracey.

Rhona from Toronto
Rhona from Toronto
3 reviews Toronto, ON
10/10

fast and easy

When water started backing up in the kitchen sink, I feared for the worst. Then Stephen arrived and advised that it was a building trap blockage, fast and easily fixed. We are relieved and thrilled that we will likely not have to deal with this again for some time!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Rhonda, Hoerner is happy to hear Stephen was able to fix your plumbing issue. We look forward to helping you again in the future for any plumbing, hydronic heating or drain issues you may have. Regards, Tracey.

KB
KB
3 reviews Toronto, ON
10/10

Emergency plumbing issue

We've used Hoerner before and were happy so when we had an emergency plumbing issue it was a an easy choice on whom to call. Stephen and Rafiq were the techs to come out to the house. They arrived on time and provided a good sense of the issue before quoting for the cost of the job. The completed the job in an efficient manner and everything looks to order. We would recommend Hoerner to friends and would use them again.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your continued loyalty to Hoerner Heating & Plumbing. We offer a 2 hour arrival window, clean up like we were never there and guarantee our work. We look forward to helping you again in the future. Regards, Tracey.

Kathy
Kathy
4 reviews Toronto, ON
10/10

Excellent!

Hoerner Heating & Plumbing is the absolute best company for these services. Martin and Stephen worked tirelessly to repair extensive clogs involving several pipes in a 90 year old house. It was a difficult and horrible job yet they were professional, polite, intelligent and determined to fix the complex problem. They have a very impressive work ethic. Martin returned with Rafiq to cut and reroute pipes to avoid reoccurrence. Amazing work. There is no evidence of the horrible job as each time they left the basement cleaner than when they arrived. Many many thanks!!

Approximate cost of services:
$2,000.00
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Company Response

Kathy, Hoerner is happy to hear we were able to solve your difficult drain job. We offer a 2 hour arrival window and clean up like we were never there. Hoerner looks forward to helping you again in the future with any drain, hydronic heating or plumbing issue you may have. Thanks for taking the time to write this wonderful review. Regards, Tracey.

Private User
Private User
Private User reviews Toronto, ON
10/10

Washroom Toilet Valve

I called Hoerner Heating based on Homestar reviews and they are located in the east end of Toronto. After speaking with Kim 1st thing this morning; the technicians were fully booked however if at the end of the day, if they were to finish earlier I could be squeezed in. Wow! I received a call and by the time I came home Steven O. was already taking care of the problem. Steven fixed the problem, no more running water and professional. I will be contacting in the future to look at the radiators.

Thank you very much.
Kelly

Approximate cost of services:
$198.30
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Company Response

Kelly, Hoerner was very happy we were able to squeeze you in at the end of the day. We offer a 2 hour arrival window and do our best to fit in emergencies. Hoerner specializes in hydronic heating and would be happy to come out and look at your radiators. Thanks again for taking the time to write the review. Regards, Kim.

Paul in Old Toronto
Paul in Old Toronto
1 review Toronto, ON
10/10

Shower repair

Made my appointment on Thursday, and they showed up next day, exactly when they said they would.
Stephen was very friendly and knowledgeable, and fixed our shower quickly.
Would definitely use them again.
A++++

Approximate cost of services:
$180.00
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Company Response

Hoerner offers a 2 hour arrival window, to avoid waiting around all day and provides knowledgeable technicians to help with your plumbing, drain and hydronic heating needs. Thank you for taking the time to write a wonderful review for Hoerner Heating & Plumbing. We look forward to helping you again in the future. Regards, Tracey.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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