Hoerner Heating & Plumbing

Hoerner staff (office and trades) communicate very well from opening contact. They are punctual and courteous. Their estimates are accurate.
Their work is professional and they clean up afterward.
I have used them before and appreciate their reliability and honesty.

The drains and faucet at my kitchen sink needed replacing. Hoerner was on time, on budget, very tidy, and very pleasant to have around. Excellent customer service. Excellent quality to the work and the products and materials supplied.

The Hoerner crew were professional and courteous. They addressed my concerns and fixed my problems. I appreciated the hand-holding over the phone as I was stressed about the whole incident. My mind was put at ease and I was satisfied with the service.

Hoerner is a professional shop you can trust. They diagnosed the problem with my leaking fridge, installed a new valve and took care of business. Excellent service! Would recommend them.

Clare from Hoerner Heating and Plumbing was very helpful to me even before she arrived to check my gas stove for leaks, researching online for me about gas stove codes. She was friendly and competent on the home visit.

In 2-3 hours the morning after I called, Zahir from Hoerner replaced my shower valve (i.e. not just the cartridge but the whole fixture). Zahir was competent, courteous and friendly as was Robyn who arranged the visit by phone from the office. Easy. Thanks!

Excellent service from initial call to completion of the project. Emma in the office follows through and follows up in making things happen. Excellent pre-service. Technician Stephen and apprentice Andrew were skilled, efficient and really nice to deal with. Thry seemed to really enjoy their work, and dealing with customers. They even took away the old toilet, something that is not common. I have used Hoerner Plumbing before, and would not hesitate to call upon them again.

Hi found them on Yelp and reviews were great.
Called and got someone right away, made the appointment. They followed up right away and said if I send pictures of what I’m looking to repair they can come with the right parts and equipment to try and fix on the spot. Great service and not looking to cash grab as most places would want to come back again and charge again.
Day before appointment received email confirmation, and morning of got pictures of who would be doing the repair for security safety.
Guys came, were efficient, fast, courteous, and knowledgeable.
I knew from past homes what to expect price wise and paid what I expected to. No hidden costs.
I would definitely use them again.

First, I found the receptionist very knowledgeable. It is always nice to not have to deal with an answering service. I liked very much that they emailed me an advance picture of the plumber who would appear at my door. The concern for my security was much appreciated. Martin, when he arrived, on time, was polite, knowledgeable, proficient and quick. The price was easily explained. A job well done.
I called back the next day to inquire regarding a water condensing pipe leak in my upstairs furnace (a completely new job) and was told by the very articulate receptionist that unfortunately, they did not handle gas situations other than in regards boilers and water heaters, so they could not help with this situation. I appreciated the quick answers saving me time. I will definitely call Heorner Heating and Plumbing again.