Hoerner Heating & Plumbing and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Heating & Plumbing and Drains
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Hoerner Heating & Plumbing and Drains

Average customer rating:
9.7 10 (392 reviews)

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LandlordToronto in Toronto
LandlordToronto in Toronto
1 review Toronto, ON
10/10

Hot water tank repair

Hi Tracey, I heard from Derek who said he thought the issue would be resolved by this afternoon. I just wanted to say that this has been the most professional, pleasant plumbing problem I have had to deal with. Thank you so much for your help in what I know are unusual circumstances. So appreciated and I look forward to the next time I get to deal with you and your terrific team! Happy Easter weekend.

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Company Response

So glad to hear that you received professional service. We appreciate our clients being so understanding and cooperating with us under these extremely unusual circumstances. I thank you so much for doing this review under these stressful times. Be well stay safe. Best wishes Tracey

Dobrila in Milton
Dobrila in Milton
0 reviews Toronto, ON
10/10

Building drain trap replacement

Hoerner staff acted very quickly and fixed the drain blockage we had. Very efficient. I love how they sent emails with photo of technicians and their short bio. I would highly recommend Hoerner Heating & Plumbing and Drains.

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Company Response

Hello- we thank you so much for taking the time out of your busy day during this very stressful time to write this review. I am so pleased to share positive reviews with the technicians. We are so fortunate to have wonderful clients like yourself to work with. We are glad we were able to work quickly. Our software is able to share the technician's bio and photo and during the contact-free times, it can be very helpful. Be well Be safe and remember this too shall pass. Best wishes Tracey

H. Kirkconnell in Toronto
H. Kirkconnell in Toronto
5 reviews Toronto, ON
10/10

Boiler System Repair

We are long time clients of Hoerner (20+ years). There were unusual noises coming from the boiler which were vibrating throughout the house. Tried dealing with it myself (turning off and on the boiler). Called Hoerner and talked with Andrew. The next day the guys came and did a great job diagnosing and fixing the problem. Two small stones were in the circulating pump. Who knew?

We continue to be very satisfied clients of Hoerner. It is a comfort to know that they are there and can be relied upon to help with any of the heating and plumbing problems we face in this very old house of ours. Thank you!

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Company Response

Thank you so much for allowing Hoerner to be your service hydronic heating technician for 20 plus years. You are such an amazing client. Always ensuring that we understand the issue really well before dispatching the call. Always being patient with us to ensure that all your problems get fixed. We truly appreciate your loyalty but mostly when the phone rings and we see it is you we look forward to taking your call. Thank you so much once again for you business and we hope that you continue to choose Hoerner in the future. Best wishes Tracey

Steve Toronto East
Steve Toronto East
4 reviews Toronto, ON
10/10

Hot water tank

Woke up to no hot water. Called Hoerner and had a service person at our door outfitted in protective mask(covid) by 9:00 am. Our tank was old and needed replacement. Decided on a replacement 50 gallon tank and Nic had it picked it up and installed by 4:00 pm. excellent and pleasant service. My new go to hvac and plumbing contractor.

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Company Response

Thank you thank you for taking the time out of your busy day to write such an inclusive review. Yes our technicians are masked, gloved and when indoors have shoecovers. During this time we are practicing contact-free service. We will share this lovely review with the office and the field technicians they will be so happy that shared this review. Thanks You so much and we hope you choose Hoerner in the future. Best Tracey

Lance in Toronto
Lance in Toronto
1 review Toronto, ON
10/10

Sewer Clog & Laundry Tub Replacement

After another plumber cancelled twice in two days (also booked through HomeStars), I contacted Hoerner Plumbing. Fast response to my HomeStars inquiry, an in-house call and an estimate that day by noon, and a completed job by 5pm. The pricing was comparable, and the service was extraordinarily fast and friendly. Very happy with the work done, including bringing the drain up to code (it was original plumbing from the 1950's) at no extra charge. Highly recommended!

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Company Response

Thank you for taking the time out of your busy day to write a review. You have included so much detail which I will be so happy to share with our office and field technicians. During this challenging time, our technicians are so happy to receive such a positive review. Hoerner Really really appreciates the time you took to write this review and hope you choose us in the future. Best Wishes - Be safe be well...

Carol  from Toronto
Carol from Toronto
2 reviews Toronto, ON
10/10

Superb service

From speaking to the friendly voice on the phone, to the booking of the service through the service itself - nothing but incredible professionalism. Given that this urgent issue (clogged kitchen sink) happened during the virus shutdown - they planned their visit to allow physical distancing, protection for their service person and confidence for me. And Zahir went the distance and got it fixed. Highly recommend this company!

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Company Response

Hi Carol- it is so amazing that during these difficult times you took the time to create this very detailed and lovely review. I always share the reviews with the technicians. The technicians are thrilled to receive the feedback. Our motto is "Good News" as often as possible - during these challenging times. Our company has taken many precautions to protect the community and the technicians. We thank you for all your cooperation while we needed to implement these precautions in your job call. Hoerner company is very happy to be of service. We hope to be of service under better conditions. Be well-Our Best Tracey

mike.potwin
mike.potwin
1 review Toronto, ON
10/10

Hot Water Heater Installation

Andrew and Matt were fast, efficient and amazing at fixing our hot water heater issue. The office staff were also incredibly helpful. Many thanks!

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Company Response

Hi Mike - The technicians are working so hard during these challenging times. We really thank you so much for your review. As always- good news is so much appreciated. The techs will be so pleased that you shared your remarks. As we say at Hoerner "Good news frequently and often". Thanks again for taking the time to contribute to our good news.
Stay well. Best wishes Tracey

Alia
Alia
3 reviews Toronto, ON
10/10

Overall plumbing review of house, and low pressure in basement sink repair

As always Hoerner’s was FANTASTIC not only are they absolutely professional and friendly and completely competent, they are reliable and trustworthy and transparent about cost, and provide you information for you to make well informed decisions. I love this company! I wish there was a Hoerner’s for all other services and trades we need!

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Company Response

Thank you so much Alia for sharing this generous review. It is such a joy and a pleasure to work for clients like you. We will share this lovely review with our technicians. They are working very very hard right now and truly really appreciate any and all the good news. Thanks once again for your loyalty to Hoerner it is always a pleasure. Best wishes Tracey

Beth
Beth
1 review Toronto, ON
10/10

Toilet replacement.

Get pictures of guys ahead of work so you know who to expect. Robyn in the office is great at getting back to you about questions and changes. the guys who came did a great job and were professional.

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Company Response

Thank you for a great descriptive review that included both the office and the field techs. They all are so please and excited to receive a mention on a review.
In addition, it goes without saying that reviews in today's market are so very important. We are so grateful to clients that are willing to share online. Thank you once again and we hope to be of service in the future.

Hayley in Toronto
Hayley in Toronto
0 reviews Toronto, ON
10/10

Fan Motor replacement

Can’t thank this group enough. Tracey was extremely kind and quick to respond and schedule someone to come take a look at my heat pump. Derek was super pleasant and was able to sort out what work needed to be done. Would be more than happy to call Derek, Tracey and the Hoerner team if I need their services again!

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Company Response

Hi Hayley- thank you so much for completing this review. So truly lovely to have such positive clients as yourself. The technicians will be so pleased to see this review. It was a pleasure working with you and you were great at assisting with answering all of our questions in order to resolve your issue quickly. Thank you we hope you choose Hoerner in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing and Drains

WE are open 24/7. We currently have safety procedures in please and are operating contactfree service. At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.