High risk family here and I had called competitors about their covid policies. I was told that they were not able to formally or informally inquire about the vaccination status of their employees and was not reassured when their safety practices did not acknowledge the airborne nature of covid. Hoerner immediately put me at ease. The woman on the phone said their priority was to not make their staff sick, and said they even have tried to book vax appointments for their plumbers. I was reassured by their strategies: they asked me to leave the front door open and communicate with the plumber in my own house by text. Lan agreed to wear N95 protection we provided as another precaution.
His work was meticulous, and he spent time to make sure it was done right. There was no mess at the end at all.
We felt confident that the company is an ethical employer, not willing to take chances just to make some $$, and the work was great. We'll be happy to call them again.
- Approximate cost of services:
- $700.00
- Company Response
Oh my goodness thank you so so much for your thorough review of our company.
We are so happy that La was able to come out and perform Covid safe social distancing service, and that his work was meticulous.
We so much appreciate you taking the time to write a review.
Be safe be well. Best wishes,
Tracey
Hoerner Heating & Plumbing
416-463-2573