Toronto Concrete Repairs

Formerly Goldwell Restoration
Decorative Concrete
Mississauga ON L4W 4Z7
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Decorative Concrete
Toronto Concrete Repairs
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Reviews for Toronto Concrete Repairs

Average customer rating:
9.6 10 (214 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
0/10

This company refuses to honour its contratual warranty obligations...

In October 2015, Goldwell was hired to resurface the entire floor area of 2300 sqft for my food processing facility, with a type of polyurethane and epoxy. The company charged a pretty expensive price, as polyurethane is said to withstand high temperature. So we ordered to have 2/3 of the entire area to be coated with this material to be used as our production area; and the remaining 1/3 with epoxy as it would be just for storage.

We with through many difficulties with this contractor once the contract was sighed, as they repeatedly tried to cut cornors throughout their job. The first unpleasant surprise came in the middle of the work when they tried to reduce the area of the expensive coating and increase the area with cheap epoxy coating. They also tried to change colour of coating... trying not to remove debris at the end, etc... The job was finally completed by the end of October. The contract comes with a 5-year warranty.

Early in Feburary 2016, in less than 4 months' time, one spot of the polyurethane floor bubbled up and then cracked up. The company was advised of the situation, the business owner first said he would come in to take a look and fix it, but never showed up in weeks. Contacted again, the company sent an email with an "application form" demanding a payment of $75.00 for warranty inspection, which is not in the terms of the contract. The owner basically refused to honour his warranty obligation. This is absolutely outrageous that he has the nerve to demand additional payment for a warranty call for a job that was obviously so poorly done. And this is not a normal business practice in regards to warranty issues in any field of business. In short, it is so hard to believe that, in this day and age, there is a business like Goldwell, who does not even have any decency to stand behind their job and honour their warranty obligations, especially only after less than 4 months on a 5 year warranty.

I recommend that people stay away from this dishonourable company for their own protection.

Approximate cost of services:
$17,000.00
2 of 4 people found this review helpful.
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Company Response

Dear M Yu,
we both agreed that 1/2 of the area be covered with polyurethane and 1/2 with epoxy. As my workers were prepping the floor, You, asked my workers directly, to extend the production area as You felt it needed to be bigger, causing 2/3 of the floor to be covered with polyurethane and 1/3 with epoxy. You did not contact me or my office about this, but we extended the area for You, at no additional charge. Also, at the time of signing our contract, You asked me verbally to fix 10 feet x 1 feet of concrete at Your other business location, specifically, covering a trench. I agreed to do it for You, again, at no additional charge but as a form of gratitude. When I arrived at this location, the area was OVER 20 feet by 1 feet and I pointed that out to You. You smiled at me and said, "You should have came and looked before agreeing to do it for me". Upon completion of the work at Your main location, You paid Your invoice, did not file any complaints during the work, in fact, You praised how good my workers were. Please keep in mind that Goldwell Restoration is in business for 30 years and would not be here if we were cutting corners. Our reputation is our priority and we always strive to exceed our client's expectations, since 1986. With regards to the issue You are having now, we are here to help. The contract comes with a 5-year limited warranty. We must first inspect the area to diagnose what caused the issue and whether it is under warranty. Our $75.00 warranty inspection fee is 100% refundable if the issue is under warranty. If however the issue is not under warranty, we will give You advice on how to proceed. As a business owner Yourself, I am sure You understand how valuable our time is. For more information about our warranty, please refer to our website. www.goldwellrestoration.com/warranty I appreciate the great feedback about my workers. We get a lot of great comments on a regular basis. They are great people. Thank You again!

Brian
Brian
8 reviews Toronto, ON
10/10

Basement Concrete Repair, Epoxy Floor & Painting

You will be hard pressed to find a more professional company than Goldwell. After coming across several contractors who provided me with quotes and never returned to do the job, I am very happy I found Kris and his team. Everything from the initial quote with Hubert, the communication with Edyta throughout the process, to the attention to detail of Kris and his team was excellent. They went above and beyond and far exceeded my expectations. The floor looks amazing and we could not be happier. Do not hesitate to book Goldwell for your home projects!

Approximate cost of services:
$6,750.00
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Company Response

Dear Brian, Thank you very much for the rating and review.
It was a pleasure to work with You and do your Epoxy floor.
Wishing You all the best!
Kris & Team

Chris in Toronto
Chris in Toronto
1 review Toronto, ON
9/10

workshop floor resfresh

They fit me in quite quickly and the job only took a day longer than expected. Although you pick the colors, they are applied very random and so you have to trust them to give you what you want or at least be very specific on what you want to see. The work crew were professional. The prep work, sanding of concrete, was pretty clean but I took extra precaution to cover everything with plastic anyway. Everyone loves the floor now.

Approximate cost of services:
$2,500.00
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Company Response

Dear Chris,
Thank you very much for the rating and review.
It was a pleasure to work with You and do your Epoxy floor.
Wishing You all the best!
Kris & Team

Lina in Acton
Lina in Acton
3 reviews Acton, ON
10/10

moving reno - flooring/stairs/drywall/painting

After my great experience with goldwell on the basement floors of our old home, I contacted Goldwell to do major work on our new home which required extensive upgrades. The entire main floor oak hardwood needed to be sanded down and restained (had been stained a garish mahogany colour) and the old dusty rose carpet on the stairs and loft area had to be ripped out and raw oak laid down, sanded and stained to match main floor. The crew did an amazing job and the floor is now a timeless custom stain colour that will never go out of style. The stair treads and loft look like they were installed at the same time as the downstairs.
There were a lot of dated oak accents and large beams that needed a boost. Kris and the crew worked with us to find the best colour and did an amazing job staining them to modernize the while look of the house.
There was a lot of patching and drywalling where we moved walls, removed closets, and tidied up the areas around the other reno's.
The crew also did an excellent job painting the very high walls and patching the ceilings to cover where repairs and reno's had been done. I highly recommend goldwell for drywall, painting, staining and floor refinishing needs.

Approximate cost of services:
$20,000.00
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Company Response

Dear Lina,
Thank you very much for the rating and review. It was a pleasure to work with You and do your flooring/stair/drywall/painting.
Wishing You all the best!
Kris & Team

Michael in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

Basement metallic epoxy floor

Great people, great price, great product. I'm very happy with the way the floor turned out. The team at goldwell restoration are professional and I would highly recommend them. Thank you.

Approximate cost of services:
$4,000.00
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Company Response

Michael,
Thank you very much for the rating and review. It was a pleasure to work with You and repair Your basement floor with Epoxy Metallic. Wishing You all the best!
Kris & Team

Ted & Sylvia in Etobicoke
Ted & Sylvia in Etobicoke
8 reviews Toronto, ON
10/10

Interior painting

Goldwell has done exterior painting for us twice before and this interior job was done just as well. We are very happy with their work and highly recommend them. Price for this interior job was very competitive compared to other quotes received. The crew arrived every day exactly when they said they would and accommodated my itinerary to arrive a little earlier than they normally do. The entire job was done efficiently and professionally. Kris arrived almost every day to check and help where needed and when they were finished, the crew cleaned everything up - vacuumed, cleaned french door windows, and even removed some window sealer that was dripping down on some windows outside (which was not part of the job!!). Overall excellent work!

Approximate cost of services:
$4,000.00
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Company Response

Ted and Sylvia,
Thank you very much for the rating and review. It was a pleasure to work with You and do interior painting.
Wishing You all the best!
Kris & Team

Maria in Toronto
Maria in Toronto
1 review Toronto, ON
10/10

New Apoxy Floor Installation

Thank you for doing the floor in our new Scarborough location.
Excellent communication with Edyta. She was very attentive and efficient. Companies out there should have more people Edyta!

Our floor looks fantastic! Will definitely recommend you to anyone who needs a new floor.

Approximate cost of services:
$20,000.00
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Company Response

Dear Maria and Peter,
Thank you very much for the rating and review.
It was a pleasure to work with You and make you a new Epoxy floor.
Wishing You all the best!
Kris & Team

Joseph Monaco from Mississauga
Joseph Monaco from Mississauga
9 reviews Mississauga, ON
10/10

Sidewalk and Garage Floor Restoration

How to Get An Epoxy Surface Done Wrong and Done Right

How To Get An Epoxy Surface For Your Sidewalk and Garage Done Wrong:

I seldom buy anything without researching it, but since I saw the installation at my nephew's new home and he praised the company, blindly ahead I plunged. Wow, missed appointments galore, entering the garage with no appointment to work on the job, through a side door they left opened, (triggering a security alarm response), applying product with insufficient grit which turns it into a slippery surface every time it rains that is worse than wet ice, applying the product prior to rain (which caused the product to flow and discolour), and disappearing from contact within a few days. After chasing down the phone number, it led to an apartment which was recently vacated. I have included a photo so you can see the effect of the botched job. Getting this job done wrong is not only unsightly, but creates a situation of risk of personal injury and legal repercussions.

How To Get An EpoxySurface Done Right:

We happened to pass Goldwell's retail location while out on an errand. Inside there were many large (4'x8') samples to view for colours and patterns. Kris is a pleasant individual who spends the time with a customer to determine what a customer needs, and then helps them narrow down the available suitable options to what suites their personal tastes and budget. There are no sales pressure tactics used. I came home and checked Goldwell out on Homestars.

Kris came to the house to evaluate the mess left behind by the previous installers, and the particular requirements of the project. He found additional errors of which we were unaware involving drainage. His workmen arrived promptly as scheduled throughout the project, and Kris personally returned on a few occasions to check the site and ensure our satisfaction during the process. Kris's workmen were a pleasure to have working at the house. They cleaned up meticulously at the end of each day, so that their worksite again became our home. Kris and his crew are a rarity that every homeowner hopes to find, professional craftsmen who treat your home as their own. One cannot ask for more

Approximate cost of services:
$2,800.00
2 of 2 people found this review helpful.
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Company Response

Joseph,
Thank you very much for the rating and review. It was a pleasure to work with You and repair Your sidewalk and garage floor. Wishing You all the best!
Kris & Team

Neil in Toronto
Neil in Toronto
3 reviews Toronto, ON
10/10

Full garage floor replacement, cement repairs and epoxy

Goldwell replaced our entire garage floor. We are very pleased with the results. We now have the best looking garage floor in the neighborhood. It is well graded, so we no longer have our previous issue with rain.
Goldwell were great. The customer service was very good. They always kept us up to date on the progress, and were on-site when they were expected. The workers and management were good to work with. The price was in line with our other 2 quotations.

Approximate cost of services:
$6,000.00
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Company Response

Neil,
Thank you very much for the rating and review. It was a pleasure to work with You and repair Your garage floor, cement repairs and Epoxy System.
Wishing You all the best!
Kris & Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Concrete Repairs

Misississauga Concrete Contractors & Epoxy Specialists since 1986! Looking for Epoxy Flooring or Concrete Repairs? We have the highest quality products and expertise when it comes to concrete repairs, decoration, waterproofing, epoxy coatings and more. Visit our showroom, Goldwell Restoration of Mississauga, On
- Interior and exterior walls,ceiling, floors
- Repair -Protect-Renew -Decorate
- Concrete-Stucco-Wood-Bricks
- Waterproof -Coatings- Overlays- Staining
Garage repairs, Concrete repairs, epoxy, restoration

Call Us For Free Advice and Estimate

We offer:
* contact 24/7
* free consultation and design for our customers
* detailed estimates and professional advice
* 100% satisfaction guarantee
* years of experience

Safety and ecological issues are our top priorities. That is why we are environmentally friendly by using most VOC-free, eco-friendly materials to meet LEED requirements.

Goldwell Restoration, Ltd. is a well established company since 1986, specializing in interior and exterior restoration, renovation and decoration of floors, walls and ceilings.

Restoring and decorating concrete, stucco, wood.
Polymer floors and overlays.
Re staining and general painting.

We also offer: Stucco Systems (EIFS) and Repairs, Concrete Repair and Refinishing, Waterproofing, Interior and Exterior Painting, Drywall Repair, Staining and Refinishing of cabinets, stairs and railings, front doors, decks, etc...

GARAGE FLOOR
10 reason to finish floor with epoxy

1. Beautification-the most obvious reason,but not to be overlooked. The difference is like night and day. With thousands of possible garage flooring epoxy,flake,stained and top coat combination you can find the right look that fits your home and style.

2. PROPERTY VALUE-Another not so obvious one would be that a finished garage floor actually increases the value of your home. In fact a lot of builders these days installing garage flooring prior to placing the home on the market to fetch a prettier penny!
The Garage is the new front door!

3. CLEAN--A garage floor coated with epoxy is EXTREMELY easy to clean. Concrete is naturally porous,so dirt,oil and other chemicals enter into the tiny pores of the concrete and are impossible to get out,therefore causing it to dull and stain.Garage floor coatings act as a sealant,allowing you to simply rinse or brush away dirt,grime,and oil

4. MORE LIGHT-Garage flooring systems generally include a glossy topcoat that is impressively reflective. This can help with lightning issues even in the most dingy of garages! Many people find it's even plausible to take out some of the existing lightning to save money on electricity while still maintaining great visibility.

5. GO GREEN-Sealing your garage floor concrete is one way to do your part in saving our environment ! This eliminates oil,brake fluid ,and other nasty chemicals from leaking into the ground from your garage floor. This coupled with the fact that you could reduce lightning due to your new garage floor's reflective properties gets you 2green thumbs up !

6. KEEPS YOU ON YOUR FEET-A wet or oily concrete floor can be hazardous and quite in these litigious times,a liability !The finish of your garage flooring system performs more just the obvious function of looking cool; it's non slip, environmentally friendly non toxic floor

7. REDUCE MVE-Moisture Vapor Emission is a common problem in coastal areas and occurs when moisture vapor rises up trough the concrete. Not only will this wreck your concrete but it can also cause your vehicles to rust.
When selecting your epoxy garage flooring system this is something especially important to consider .

8. STOP CONCRETE EROSION-Alkali when coupled with moisture can cause serious problems for your garage floor concrete .If there are existing alkaline and moisture issues ,the concrete must be properly prepped to prevent adhesion.
Failures but once your garage flooring has been properly installed ,it will help combat concrete erosion inherently caused by these phenomenon.

9. EXPRESS YOURSELF -Not only do you have your choice of base coat epoxy,flake color and level of gloss but you have a choice of concrete stain,personal design or any image or logo.Make your garage floor your own!

10. STAY ORGANIZED-Naturally a clean ,attractive garage floor is going to motivate you to keep your new extension of your living space looking good and highly functional.

WELL THERE YOU GO-10 reasons to get your garage flooring system installed.This isn't something you want to cut cost on,your garage flooring system if applied properly and good products are used can last you a lifetime.

CATEGORIES
Decorative Concrete, Concrete Contractors, Foundations, and Waterproofing
SERVICES
concrete repair concrete restoration garage epoxy coating garage coatings floor coatings painting stucco stucco repair stucco restoration polymer floors floors overlays general painting restaining waterproofing drywall repair popcorn ceilings flattening basement flooring options
SPECIALITIES
Concrete PROTECTION, Concrete DECORATIVE OVERLAYS - very low maintenance, extreme durability, Concrete Repairs, Concrete crack repair, waterproofing, Garage Epoxy Coatings, Garage Floor Coatings, Basement Floor - FLOOD PROOF design epoxy flooring
WEBSITE
https://goldwellrestoration.com/
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cheque, cash, credit cards
LICENSES
Crown Polymer Applicators, Polished Concrete Installers, WHIMS
MEMBERSHIPS
homestars
LIABILITY INSURANCE
Yes
DIPLOMAS
Polymer Overlay College, The International Polished Concrete Institute
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full warranty, depending on product
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