Fyfe did my roof in Nov of 2017. I paid approximately $7500 dollars then and originally gave them a glowing review on Homestars.
This is the review for their post-sale support and what you can and can't expect from them after they have your money.
In the March of 2018 I started having water pouring into my basement. I called Fyfe and told them what had happened.
To their credit, they did send someone over to look but I wasn't home.
They immediately claimed that the downspouts were blocked and that it wasn't their fault. Rather than calling me to tell me, they told my daughter.
This was on a tiny porch roof....around 70 sq feet, with 2 downspouts. It was not the main roof of the house.
I hired someone to come look at the problem. Turns out the 2 downspouts were full garbage that Fyfe didn't clean up... plastic bag pieces from shingle bags, cut pieces of new shingles, old shingle pieces, wood chips and my favourite, cigarette butts.
A year later, I still have a mostly intact plastic shingle bag hanging from the top of my crab apple tree that I can't get down.
I am attaching pictures of some of the debris from one of the 2 spouts. I didn't take pictures of the grass growing in the gutter this spring after they claimed to have cleaned it out or the crap that came out of the second downspout.
I have owned this home for 22 years and have never had a problem with blocked downspouts...ever.
This fiasco cost me $3000 of water damage in my basement, 2 weeks of cleanup plus a front garden being ripped out.
My experience with Fyfe in 2018 totally wiped out any positive feelings I had.
I am so disappointed that they do not have any kind of workmanship guarantee or followthrough.
I cannot recommend them.