We bought several pieces from EQ3 for our new home, including sofas, ottomans, a chair, tables, lamps and bedroom furniture. We waited months before even receiving the sofas, which were more than six weeks late. Some of the pieces arrived damaged and were eventually replaced. But, after ordering our bedroom furniture six months ago, we have only received our dresser and are still waiting for our bedside tables. Totally unacceptable but since the dresser is beautiful, we have no choice but to wait for the matching tables. Our chair and one of the sofas were poorly upholstered, and we are having a hard time trying to get EQ3 to do anything about it. Overall, EQ3 furniture looks nice in the store, but I would hesitate to buy any more custom upholstery items from them in the future.