Elte

Furniture
Toronto ON M6E 4M9
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64%

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Reviews for Elte

Average customer rating:
6.8 10 (87 reviews)

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Stephen in Toronto
Stephen in Toronto
26 reviews TORONTO, ON
8/10

Bed frame and headboard

First off, great showroom. Lots of selection, everything modern and merchandized so that you want to buy by the room, not the piece. Purchased a bed, the associate was really helpful even getting the spec sheet out and providing detailed measurements for me to decide. When I came back the next week, he still remembered exactly what I was looking for. Delivery was nice, they even carried it up the 3 sets of stairs and pretended to like it. Great service!

Approximate cost of services:
$1,500.00
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I.S. from Toronto
I.S. from Toronto
1 review Toronto, ON
10/10

Couch

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My sales person was great, very knowledgeable about the product. There was a problem with the couch when they delivered it; there was a wire sticking out and one arm was loose. I called the salesperson about it and customer service called the next day to set up a new delivery appointment. They came by and dropped off another couch and I got no hassle about it. I really appreciate the warranty on the couch. It's comfortable and great, I'm satisfied all around.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your comment! We are so glad that we could solve the issue with the sofa quickly, and that you had a good experience with us.

Catia T. from Toronto
Catia T. from Toronto
1 review Toronto, ON
10/10

Good experience

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I always have great service with the sales people at Elte. Although our sales rep is always very busy, she tries to accommodate us the best she can. I think is because they have so much responsibility, too much paperwork and complicated system.
But I can say that with many trip to Elte. I have not had any bad experience as yet.
The delivery went well, they were careful and respectful and everything was delivered on time.

Approximate cost of services:
$14,000.00
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Company Response

Hello Catia, thank you so much for your comment. Our sales and delivery staff are fantastic and we are so happy that you always have a great experience with us. Despite the fact that we are busy, customer service is always our priority. We look forward to seeing you again soon!

Pat from North Toronto
Pat from North Toronto
9 reviews Toronto, ON
10/10

Recommend to friends

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The staff on the floor were great and had good follow up. Our sales person was great. We had an issue with a table, but it was taken care of very well. We actually recommended them to a friend, who went in and made a purchase the next day.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your comment. We are so happy that the issue with your table was taken care of. Thank you so much for referring your friend to us as well!

Gloria A. from Vaughan
Gloria A. from Vaughan
1 review Vaughan, ON
5/10

Sofa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My sales associate was really helpful. She followed up with me and sent me emails with all the dimensions, which eventually convinced me to purchase the sectional. It ended up arriving early so I got it delivered sooner than originally expected. The delivery was very good as well. The only downfall was that when I went to pay, my sales person was busy with someone else.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Gloria for your comment. We are so happy you had a good experience with our sales and delivery teams. We hope to see you in the showroom again soon.

Teresa P. from Oakville
Teresa P. from Oakville
1 review Oakville, ON
10/10

Great sales people

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My sales associate was really friendly and patient. I liked dealing with him. He was nice, knowledgeable and made the whole experience wonderful. The delivery people were also nice and friendly. Despite some wrinkles in the pillows for the sofa, everything went well.

Approximate cost of services:
$5,100.00
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Company Response

We are so happy that you enjoyed working with one of our sales staff. Our focus is to give the best customer service and experience possible, and we are so happy you enjoyed it. We hope you are enjoying your sofa!

Demetra S. from Toronto
Demetra S. from Toronto
1 review Toronto, ON
8/10

Bed

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I ended up buying a bed, which I'm very happy about. The service was good, and the delivery crew was fabulous! They were tidy, they put together the bed, and overall, I just thought that they were excellent! It's always so nice to shop there - I love my bed! I looked all over the city for something like ii.

Approximate cost of services:
$2,200.00
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Company Response

Thank you Demetra, we hope you are enjoying your bed! We love that you have a great experience with us and our delivery department. We agree they are fabulous!

Daniela B. from Toronto
Daniela B. from Toronto
1 review Toronto, ON
8/10

Interesting Items

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Elte has a good selection in their showroom. My salesperson Darlene was very helpful in suggesting different fabrics, assisting in moving things around to try and recreate our layout. She was not pushy and made us feel really comfortable with what we wanted to order. I tend to find the store a bit pricey, but they do have a lot of interesting items and they have the best selection in one place that I have seen anywhere in the greater Toronto area. I would recommend Darlene and Elte to any of my friends.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your kind words. They mean the world to us, as does having Darlene on our team. We are so happy that you would recommend both Darlene and Elte to your friends. We look forward to seeing you soon!

Thomas D from Toronto
Thomas D from Toronto
1 review Toronto, ON
10/10

Home decor

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Elte has great products and fantastic customer service. Alex was very helpful. He was patient and made my purchase very easy. I'm just impressed with how quickly everything went. It was a fantastic experience.

Approximate cost of services:
$2,100.00
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Company Response

Thank you Thomas for your wonderful comment! We love having Alex as a part of our team and are so glad that everything was so quick and easy.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elte

At Elte, we work closely with designers and craftspeople all over the world to curate the best design for home, from timeless pieces to the most distinct creations. Our standards are exacting. We believe the best design comes from collaboration, developing long-lasting relationships with makers, and championing objects that last.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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