Drain Rescue Plumbers

Drain Services
Toronto ON M9C
Write a Review
Write a Review


HomeStars
Drain Services
Drain Rescue Plumbers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (766 reviews)

Sort by

Matt Brushett from Toronto
Matt Brushett from Toronto
1 review Toronto, ON
10/10

Clogged Toilet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dwayne was great. He was very fast and polite. He helped clear the problem and was great about keeping the area clean and was in and out within half an hour. Great job.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks Matt, for sharing your positive experience with our technician Dwayne and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Dwayne has done just that! Thank you for choosing Drain Rescue!

Marina Maundrell from Oakville
Marina Maundrell from Oakville
2 reviews Oakville, ON
10/10

clear sewage backup/replace pipes

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I contacted Drain Rescue on April 19 regarding sewage backup in my laundry room. Dwayne came out that day, rectified the situation and advised me of further work required regarding damaged pipes both inside and outside my house. That work commenced April 22 and lasted 3 days. The work crew was hard working and pleasant. I found Dwayne to be totally professional, knowledgeable and a pleasure to deal with. I also found Melissa at the head office to be accommodating and pleasant. I have no hesitation in referring this company.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you, Ms. Maundrell, for sharing your positive experience with Drain Rescue and our technician Dwayne. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

Maria D from Newmarket
Maria D from Newmarket
1 review King, ON
10/10

Install elbow at shower mixing valve

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been desparetely seeking help with the above to no avail until I called you and Sean came to my rescue. He seemed to know exactly what to do and I was so happy. Thank you.

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thanks Maria. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Mauro from Hamilton
Mauro from Hamilton
1 review Hamilton, ON
10/10

cleanout and camera inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"HI"

I say that as if I was taking to a friend, that's because I consider my first experience with you, a start to a long working friendship, thanks to Dwayne, who I now consider a friend.

Dwayne's care, efforts and obvious skills made me at ease, that "I was in good hands". His knowledge, obvious experience and professionalism also reflected great on your company.

I appreciated the work he did thus far. We will be doing a much more work on the house, starting with a backwater valve, and then complete pipe replacements.

I have been referring your company to others and will continue to do so, gladly and with confidence, because of Dwayne.

"THANKS" again!

Mauro - "MO"

Approximate cost of services:
$255.00
Was this review helpful?
Company Response

Thanks Mauro. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

June Kellner
June Kellner
3 reviews Mississauga, ON
10/10

Install new Shower, repair bent pipe

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Service was performed promptly and efficiently. Repairs to pipe in bathtub area were required and replacement of shower and faucet. Also replaced the sink faucet and installed new flex lines.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thanks June. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Felicity Halbert from Guelph
Felicity Halbert from Guelph
1 review Guelph, ON
10/10

snaking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

From start to finish , this company and Sean have been quick and efficient with everything they do. Not only is Sean great but the phone operator and the installers were also very informative and efficient.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks Felicity for sharing your positive experience with our technician Sean and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Sean has done just that! Thank you for choosing Drain Rescue!

Edmundo Valdrez from Etobicoke
Edmundo Valdrez from Etobicoke
1 review Etobicoke, ON
9/10

Cleared Drainage Blockage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dwayne really did an excellent job - he knows right away what has to be done when I showed him the problem in our basement.

Besides clearing blockage in the drainage, Dwayne also showed me what caused the problem and where the problem is.

Keep up the excellent work Guys!

Approximate cost of services:
$310.00
Was this review helpful?
Company Response

Thank you for the response, Edmundo! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

David Tan from Thornhill
David Tan from Thornhill
2 reviews Thornhill, ON
10/10

Unplugged Kitchen Drain

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent, friendly and professional all the way from the Front desk operator to the Technician.
Most of all delivered all they promised, fast and arrived on scheduled appointment.
Thanks to the team and wish you for continued success.

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Thanks, David. It was a pleasure to read your review to learn just how happy you were with Drain Rescue service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue, we do look forward to being the plumbing and drain service providers you will continue to rely on.

Kevin Munro from Toronto
Kevin Munro from Toronto
1 review Toronto, ON
10/10

replacement- toilet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great customer service from start to finish. From the super friendly operator to the efficient, friendly, knowledgeable service man (Terry) everything was handled professionally and quickly. I would call again for any type of plumbing need.

Approximate cost of services:
$380.00
Was this review helpful?
Company Response

Thanks, Kevin. We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

Theresa MacKay from Toronto
Theresa MacKay from Toronto
1 review Hamilton, ON
6/10

Toilet Drain Clog

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The Gentleman was on time and very friendly, professional, and knowledgeable about the job. He found the problem and gave us a quote within 1 1/2 hours. We had another company come about the same problem and they charged us more money and obviously didn't fix the job. We will recommend this company.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for writing in, Theresa! It's great to hear that you found everything to be taken care of quickly and in a cost effective manner!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.