Drain Rescue Plumbers

Drain Services
50 Paxman Rd - Unit 12 Toronto ON M9C
Write a Review
Write a Review
Website
HomeStars
Drain Services
Drain Rescue Plumbers
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (749 reviews)

Sort by

Tyler in Toronto
Tyler in Toronto
1 review Toronto, ON
10/10

Plumbing

Steve was very professional and and knew what he was doing. He was able to fix my issue within the hour. He was explained the issue on what the happened and how to prevent further issues like this from happening.

Was this review helpful?
Company Response

We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Great Work Steve!

Grease blockage from the kitchen had us stressed. Steve came through quickly, analyzed the situation and immediately went to work. 30 minutes later everything was back the way it should be. Great work, super friendly and willing to explain everything from start to finish. Will definitely call again!

Was this review helpful?
Company Response

We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers.

Luba in Ottawa
Luba in Ottawa
0 reviews Ottawa, ON
10/10

Clogged kitchen sink

We placed a call for a plumbing service with two companies. Drain Rescue called us back promptly and offered two time slots to come (it's good to have an option). Steve came on time and worked on our clogged kitchen drain. We received receipts & electronic work report on a spot. Everything was explained to us clearly with suggestions on what to do in future. We would highly recommend Drain Rescue for their service.

Was this review helpful?
Company Response

We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers.

Pete in Kitchener
Pete in Kitchener
1 review Kitchener, ON
10/10

Flood in basement

Juan was the rep assigned to take a look at my flood issue. He was extremely friendly, he took his time to identify and explain the cause of problem. He also helped me clean up which was greatly appreciated. He provided exceptional customer service. He is honestly the reason why I will recommend this company to friends and colleagues who encounter unfortunate situations like my family and I did. Thank you for all your help Juan!

Was this review helpful?
Company Response

Thank you! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain issue

Steven came in to unclog our Tube that was clogged and he fixed it quick. He was a pleasure to have stop in. He knew his job and completed it without hesitation.

Was this review helpful?
Company Response

Thank you! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

Douglas in Ajax
Douglas in Ajax
0 reviews Ajax, ON
10/10

Clogged Sink

Steven was so great and i appreciate all the hard work and effort/ iprian made it so easy when i called in they booked it so fast. Steven made the time easier for me to get on with my life thank you drain rescue.

Was this review helpful?
Company Response

Thanks for the review!

Kay in Toronto
Kay in Toronto
0 reviews Toronto, ON
10/10

Clogged Toilet

Steve was great and fixed the toilet real fast. Steve came really fast with quick response time and did not hesitate to provide the best solution for the clogged toilet.

Was this review helpful?
Company Response

Thank you for taking the time to write a review! We appreciate your feedback.

Private User
Private User
Private User reviews Oakville, ON
10/10

Bathroom sink

Quick response from Steve and issue fixed. The sink was clogged and he used a snake to fix it. He cleaned up after the work was done .
The receptionist was very good as well
Bruce

Was this review helpful?
Company Response

Thank you for the review!

10/10

bathroom plumbing issues and new fixtures

I am very happy with the service I received. Wayne did a great job
addressing all my concerns.
The new fixtures makes a huge improvement on the appearance
of my bathroom and no more leaky tap.
Wanda P
Brampton

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the review! we appreciate your feedback.

Cora in Toronto
Cora in Toronto
0 reviews Toronto, ON
10/10

Kitchen sink backup

I called the drain rescue at 10pm, there was someone to help right away. the guy was last night. Steve called me in the morning and within an hour he was knocking in my door. He explained thoroughly and did the job in professional manner. He made us so comfortable and did the best job. He was a nice person and sincere. Steve deserves 10 goldstars

Was this review helpful?
Company Response

Thank you for the review! we appreciate your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.