Danforth Carpet Connection

Floor Retailers
1999 Danforth Ave. Toronto ON M4C 1J7
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Danforth Carpet Connection
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91%

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Reviews for Danforth Carpet Connection

Average customer rating:
9.4 10 (98 reviews)

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Paula
Paula
6 reviews East York, ON
1/10

Carpet installation

I chose this company to support a local business, and as someone who usually screens pretty carefully I didn't do the leg work before hiring Tony to install carpet.

From the start I got the sense that I was receiving good customer service, as Tony suggested that he bring the samples right to my home. Makes sense. Problem is things got pushy and before he left we had handed over a 75% deposit on the work without interviewing anyone else. My bad.

The design that was recommended for the carpet runner looked terrible once I saw the piece that was cut on the landing. (All during the installation Tony likes to talk your ear off BTW, I had to make sure I was keeping an eye on the installation). Fortunately I caught it and asked them to fix it, for which a) we were blamed for the mistake and b) we were charged extra to fix it. Unbelievable.

After I paid him to get them out of the house (never again) I sent photos of the install to a reputable carpet company with info on the brand of carpet and was told that it shouldn't be used on staircases because the staples will show. So we were sold poor quality materials for the job. Do not hire.

3 of 3 people found this review helpful.
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Company Response

Paula we regret for not having been able to meet your expectations for the installation. Our process for selection has for the most part worked great for our customers, but in light of your dissatisfaction we have made some change. As per the information being given to you by another company I would have to disagree. Its sad that another company would so easily put another companies reputation under the bus all for the sake of a possible job. We respect your feedback on the work we did and have taken what we feel necessary to heart with the hopes of bettering ourselves for the future.

jon in east york
jon in east york
1 review East York, ON

First Review

10/10

tiles

It was remarkable work when I came to my house I was surprised to see the job was finished it was our first time we did any thing with our floor
great work tony

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Company Response

Hi Jon, We appreciate the great review. We are happy to hear you were thrilled with our work! It has been a pleasure to meet you and help you out in the time of need. Hope to see you again in the future. Tony

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Danforth Carpet Connection

Danforth Carpet Connection is one stop FLOORING & RENO. solution. From the planning and designing stages to the selection and purchase of carpet, hardwood, vinyl, MARMOLEUM and MORE, to the installation & RENOVATION - we're here to make it easy. We offer a range of affordable and practical premium floors from high quality brands, and our installers have 20+ years of experience to ensure a flawless professional job. If you live in the Greater Toronto Area and need FLOORING & RENOVATION services, call today at 416-698-8956 or 416-602-8956 (cell).

The best flooring Toronto has ever seen! Now serving customers in Toronto, North York, Etobicoke, Scarborough, Mississauga, Milton, Pickering, Oshawa, Brampton, Vaughan, Richmond Hill, Ajax, surrounding areas, and soon the world!

CATEGORIES
Floor Retailers, Bathroom Renovation, and Floor Laying & Refinishing
PRODUCTS
Hardwood flooring options at Danforth Carpet include, but are not limited to: oak hardwood floors, ash hardwood floors, hickory hardwood floors, maple hardwood floors, birch hardwood floors, walnut hardwood floors, weatherproof hardwood floors, pet-proof hardwood floors, green hardwood floors, and many more. Area rug options at Danforth Carpet include, but are not limited to: contemporary rugs, Oriental rugs, wool rugs, shag rugs and many more. Carpet options at Danforth Carpet include, but are not limited to: nylon carpet, Berber carpet, cut & loop pile carpets, Saxony carpet, sisal carpet, broadloom carpet, commercial grade carpet, carpet tiles, pet-proof carpet, indoor/outdoor carpet, and many more. Tile options at Danforth Carpet include, but are not limited to: ceramic tile, granite tile, mosaic tile, natural stone porcelain tile, quarry tile, terracotta tile, marble tile, and many more. Other flooring options at Danforth Carpet include, but are not limited to: laminate flooring, engineered hardwood flooring, marmoleum click flooring, marmoleum sheet flooring, vinyl tile flooring, vinyl sheet flooring, vinyl plank flooring, linoleum flooring, rubber flooring, cork flooring, bamboo flooring, eco-friendly flooring, green flooring, recycled flooring, commercial flooring, residential flooring, and many more.
SERVICES
Flooring services at Danforth Carpet include, but are not limited to: interior design, free flooring estimates, free flooring quotes, shop at home, flooring samples, carpet installation, hardwood installation, linoleum installation, marmoleum installation, vinyl installation, tile installation, underpad installation, quarter round installation, baseboard installation, backsplash installation, kitchen and bathroom renovations, flooring repairs, subfloor repairs, old floor removal, floor leveling, stairs, and INTERIOR RENOVATION.
BRANDS
Forbo Mohawk Amtico Tarkell Centura Stanton Beaulieu Karndean Armstrong Lexmark Godfrey hirst Fuzion flooring XL Flooring Olympia
STYLES
Our design team will make sure the project fits YOUR style.
SPECIALITIES
Residential and commercial services available.
WEBSITE
http://www.danforthcarpet.com
YEAR ESTABLISHED
1987
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard
LICENSES
WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Handyman services minimum $500
WRITTEN CONTRACT
Yes
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