Clarke Basement Systems

Write a Review
Write a Review

HomeStars  >  Plumbing in Omemee  >  Clarke Basement Systems   >  Sump pump replacement
Lisa in Etobicoke
Lisa in Etobicoke
4 reviews Etobicoke, ON

Sump pump replacement

Unfortunately, you only think of sump pumps when they fail. Well, we discovered ours failed on a Friday. Saturday morning we called Clarke's and got their answering service. It took 3 calls until we received a return call but after that, we were happy with the service. Jose arrived at our house about 2.5 hours after our call was returned. He took a look around at the pump and at the damage and offered advice on things we should consider. He replaced the pump so we would have piece of mind, explained how it worked, and left information for us to review to determine what pump we would like to have. On Monday, we called Clarke's as we decided on the Ultra pump - sumpy pump with battery back-up. We were scheduled for March 9 when Jose would come back to install the bacttery back-up. However, they had an opening on March 1 so we got it installed earlier as they knew we were concerned. It took Jose and a colleague about 3 hours to install as they had to make the space larger, replace the pump liner, etc. After the installation, he showed us how the pump works. This company was recommended to us for the pumps that they use. They have an alarm that will sound when the pump fails and also an alarm when the back-up pump starts to operate so you know something is up with the main pump. Looking at our old sump pump (less than 2 years old) and the newly installed one, you quickly realize that not all sump pumps are created equal. Hopefully, we never have a sump failure again. Jose and his colleague were very personable, professioanl and left the area very tidy although Jose got quite dirty in the process! We now have piece of mind that we have ample time to address any future sump pump problems.

Approximate cost of services:
Was this review helpful?