Choice Leather Furniture

Furniture
Toronto ON M6B 3W8
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99%(152 reviews)
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Furniture
Choice Leather Furniture
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80%

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Reviews by rating (past 12 months)

Reviews for Choice Leather Furniture

Average customer rating:
9.9 10 (158 reviews)

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Nella in Vaughan
Nella in Vaughan
1 review Vaughan, ON
10/10

Leather Sofa

Purchased my leather sofa approx 8 years ago from Choice Leather. The couch still remains in EXCELLENT condition and is very comfortable. Although, repair was needed on my frame and Adrian picked it up from my home and returned it within less than a week. Thank you again Adrian for your excellent service! and the staff at Choice Leather.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Shynelle in Toronto
Shynelle in Toronto
1 review Toronto, ON
10/10

Purchase of Sofa & Love Seat

Adrian has made my sofa hunting experience a memorable one! I have been searching for a leather sofa and love seat for over a year, visited several furniture stores in Toronto, and had no luck. Finally, I came across Choice Leather online and decided to take a look in-store. I was greeted by Adrian who showed us around and shared his expertise on leather furniture. At first, I thought I knew what I wanted, but when I arrived and seen the various choices available, I was left confused and uncertain. Adrian was easy-going, patient, and tried to understand my family and living room needs. There was no pressure to make a purchase that day, he also reminded us to choose something we would be happy with, which was nice since other furniture stores have pressured us just to close a sale. One week later, I still could not decide between a few top choices. Adrian then took the initiative to walk me through my potential purchase by asking two questions: What do you need - is it for comfort or beauty? ...A choice was made ! I wish all my purchasing experiences could be like this. Adrian is an amazing person, I consider him family. Service was excellent! Delivery was on time, setup was great, he even cleaned up before leaving. I highly recommend Choice Leather!

Adrian goes above and beyond for his customers, service was excellent, and he exceeded our expectations. We love and cherish our sofa every day!

Thank you for everything, Adrian.
Patty & Neil- Etobicoke

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your kind review. We are glad that you are happy.
We are here to please our customers.
Thank you again!

Daniel in Vaughan
Daniel in Vaughan
7 reviews Vaughan, ON
10/10

Great service

Nice product. We ordered a sofa and loveseat. Adrian was very helpful at each contact: in store, on delivery, and also quickly resolved a minor issue (slightly damaged leg) when we noticed it a few weeks after receiving it. Thanks Tom and Adrian, we will gladly refer our friends your way in the future!

Approximate cost of services:
$4,300.00
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Company Response

Thank you for your nice comment on our leather furniture.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Sofa and Loveseat

My apologies to Mr. Lee (the owner) and Adrian for this late review. We had been shopping around for a set of family sofas until we visit Choice Leather Furniture in Feb. 2015. We had been to the store twice. The first time we talked to Mr. Lee about the knowledge base to choose sofas. He was NOT hard sale and did NOT recommend only the expensive models instead he suggested some suitable models that good for our use and budget. We partially made our decision. The other time we placed the order with Andrian. We are very satisfied with their services, Andrian's professional delivery (including set up the sofas in my family room and the detailed maintenance guideline) and the most important part, the sofa quality. This whole purchase experience is happy. Our conversations were casual. I learned a lot about leather sofa. Also, we talk about life like friend.
This long review still does NOT express my appreciation. I would like to say again THANK YOU to these two super guys.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your kind review on oyr leather sofas.
Leather furniture is the only thing we do, therefore, we refuse to be the 2nd in the leather furniture industry in Canada.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Amazing customer service matching it's profound leather quality

My experience at choice leather was great. Adrian was very professional and I never felt he was trying to hardsell me. The quality of leather and craftsmanship is exceptional. I have no hesitation recommending choice leather

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review.
We will continue to be a good trustworthy leather furniture business in Canada.

Private User
Private User
Private User reviews Oakville, ON
10/10

Purchase of Leather Furniture

I went to Choice Leather 3 times with my family before purchasing a leather couch. There was no pressure to buy. Tomi and Adrian answered all our questions and were very patient throughout the process.

The delivery was made as promised. The quality of the furniture was excellent and we have no hesitation in purchasing another one from Choice. No more junk from The Brick!

Approximate cost of services:
$2,800.00
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Company Response

As you mentioned here we try not to put pressure on the customers.
Thanks.

Irina from Toronto
Irina from Toronto
8 reviews Toronto, ON
10/10

Leather sofa

We have purchased a leather sofa recently and are very happy with it. The leather quality is ideal, the sofa is sturdy and looks excellent. Many thanks to Tom and Adrian!

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your kind review.
We will never disappoint our loyal customers.
Thanks.

Lucy from Maple
Lucy from Maple
3 reviews Vaughan, ON
10/10

Leather Sofa and loveseat

We purchased a beautiful leather sofa and loveseat from Choice Leather. The owner, Tom helped us with our selection and gave us pricing that beat the competition. Not only were we happy with our purchase but very delighted with the after sale service from Adrian. They are very neat and careful when setting up the furniture and even went so far as to place felt pads underneath the sofa legs to prevent scratches. Be prepared for friendly and professional service from this company. They really go the extra mile for customer service!

Approximate cost of services:
$4,800.00
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Company Response

Thanks for your review.
We love to help our customers as much as we can.
Please call us any time you have an issue about our leather sofas.
Thanks.

Donna from Toronto
Donna from Toronto
2 reviews Toronto, ON
10/10

Leather furniture

We recently purchased a leather sofa and loveseat from Choice Leather and we are extremely happy and satisfied with our purchase. I did a lot of research prior to visiting furniture stores and upon reading all the great reviews about Tom and Adrian at Choice Letter, this was our first and only stop. We met Tom (the owner) on our first visit and he was very helpful in educating us on leather furniture. On our first visit, we were not yet ready to make a purchase (and there was no sales tactics or pressure to buy), and when we returned a few months later we made our purchase. Tom was such a pleasure to deal with and we felt so confident with our choice. The furniture was completed on-time, and even when I called to make a last minute change in delivery day, Tom was very kind and accommodating. Adrian delivered our furniture and was extremely helpful and setting up the furniture, educating us on the care and removed all the garbage - when he left, there was nothing left for us to do but enjoy our new furniture! My husband and I would highly recommend Choice Leather and will definitely come back when it's time to buy new furniture for other rooms in our home. Excellent customer service, competitive prices and great quality leather furniture is what sets Choice Leather apart from others. Thank you so much Tom and Adrian!

Approximate cost of services:
$4,800.00
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Company Response

Thank you for your review.
We love to hear from our customers such words as "happy, helpful,
saisfied, kind, accomodating..." all of which you included in your review. You spent your money to purchase the furniture and now took ime to write a review!
Thank you very much and good luck!

Bart from Oakville
Bart from Oakville
5 reviews Oakville, ON
10/10

Leather Sectional

We ordered a leather sectional from Choice Leather and it arrived on time and it looks and feels amazing! Adrian delivered it when he said he would and he set up and explained how it all fit together.
I highly recommend Choice Leather if you need high quality leather furniture.

B.V
Oakville, ON

Approximate cost of services:
$5,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Choice Leather Furniture

Exclusively Fine Leather. We pride ourself on having committed to EXCLUSIVELY fine leather furniture since 1986. We have built a reputation for offering the highest quality of fine leather furniture at low warehouse prices. All of our pieces are manufactured in Canada with Top Grain Italian leather on Canadian maple ...
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