We gutted our kitchen and expanded it out to have an open concept area into our family room. As expected, the project started several months later than expected but once started, the team was polite and curteous and we were impressed with how they cleaned up at the end of each day.
Pros of the company was our contractor Larry who paid strict attention to detail and was lovely to work with. Problems with other companies during our project (kitchen, plumber, electrician) was dealt with by him. Furthermore, their payment schedule was nice having to pay at the end of each project phase which was outlined in our contract. That way, you only pay when projects are completed.
Cons would be the inevitable wait for several days to week at times while their trades people were on other projects. Communication during this time could have been better. As always, we found that we had to be quite attentive to each phase of the project and it was essential to call them regularly to keept abreast on the progression of the project.
Overall, we would highly recommend this company for home renovations but would strongly advise that every detail of the project be outlined in your contract and request daily/weekly updates from them in terms of the progression of your project. Because they take on several projects at once, delays and lag time are expected. Our project was done in a month and the results were wonderful. Their cost was also very comparable to other companies.