Casa Leather Line

I had a custom couch made by Casa Leather. Dealt with a wonderful chap named Dennis. 6 months later, we have an issue with the box spring. I contacted them, and asked for Dennis and found that Dennis no longer works for the company. I am now working with Parm and it has been a customer service nightmare. Phone calls don't get returned, e-mails don't get responses. I had an appointment set up, by Parm, for someone to come and look at the issue on Saturday evening. Did anyone show up?? No. Did I get a phone call on Monday to explain what happened? No. I am very upset, trying to get this resolved. I have been trying to get this resolved for 3 weeks, but feel like I am getting the run around.

Needless to say I am not impressed with the post purchase service. I will keep you posted as to how this all resolves...

We bought leather sectional custom made and they done wonderful job I'm very happy with my sofa I recommend this place to everyone this is the best furniture store from all of them

We bought a leather couch and chair 13 years ago from Casa Leather and the seat cushions needed re-foaming.
We brought them in and they were ready for pick up the very same day.
how`s that for good service!
Good product and service !

I had recently got a custom made sofa ordered from casa leather line and I needed it in a very short span of time and casa leather line did whatever they had to do to meet my deadline, which was amazing! Their service is really good. I was referred here by a friend and I would definitely recommend this place to others!