Canadian Choice Windows & Doors

Windows & Doors Installation & Service
Calgary AB T2H 2J7
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Reviews for Canadian Choice Windows & Doors

Average customer rating:
9.4 10 (2812 reviews)

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Ken B in Brampton
Ken B in Brampton
12 reviews Brampton, ON
5/10

Front and patio doors

The quote process was quick and easy and was very low pressure. Our salesman (Oleg) was pretty awesome to deal with.
We paid our deposit and waited for our install date.
Our install was scheduled for a Wednesday. The Friday before our scheduled install we received a call asking if we could move our install date to the Tuesday instead. I called work and was able to change my vacation day to the Tuesday so we went ahead with the day change.
Tuesday morning comes and I drop the dog off at the dog sitter.
By 11:30 in the morning I get the idea that something is up. After several calls back and forth to the office I am told they are not able to reach the installed and to not expect them that day. So that is vacation day #1 lost.
Our next appointment is scheduled for the following Tuesday. I book another vacation day.
Monday at 5 pm I receive a call the installer can't make my appointment the next day. It is too late to change my vacation day, so that is vacation day #2 lost. I then receive a call asking if they can come on Wednesday. We book the appointment and I take vacation day number 3.
The installers showed up at my house on time and ready to work. Super nice guys.
AND... The front door is the wrong size. Not a little wrong but 6" wrong.
They built my door 6" wrong.
We went ahead with the patio door install. While the guys did an amazing job on the patio door they developed a plan to install the front door. They assured me they can "make it work".
We went ahead with the front door after I was told it would be a 4 month wait for a new front door to be made.
The door looks good. It isn't "brick to brick" as I had ordered but the installers did an amazing job making up for the factories error.

1 of 1 people found this review helpful.
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Company Response

Thank you for choosing Canadian Choice Windows and Doors Ken. We apologize for a less-than-perfect experience with this particular job. Unfortunately this year has not been the best, especially for doors - our doors have been delayed in production due to COVID and it's been a real struggle this year in particular. We understand that the door was also the wrong size initially. We did compensate this project for the time you had to take off work on our behalf. Thank you for leaving us a detailed review considering the situation and we are glad that everything worked out at the end and that you're happy with the job our installation team did, lead by Oleg the sales rep. Please give us a call should you need anything else. Have a great day

Melanie
Melanie
13 reviews Toronto, ON
10/10

Replacement of windows and doors on our bungalow

We contracted Canadian Choice to replace our windows and doors after receiving quotes from 3 reputable companies. Our salesperson Tony D. visited our home, reviewed our existing implementation and came up with a plan for the window and door replacements that would look best for our type of home.

We were impressed with his level of knowledge; Tony thought of things we hadn't considered and things that our other 2 salespeople hadn't mentioned. Tony was also always available and accessible to patiently answer our questions, and assist with changes and anything else that came up in the time between our contract signing and installation.

Overall, we chose Canadian Choice because we liked Tony's plan and suggestions, we liked the quality and warranty the company offered, and their price offered excellent value. We would definitely recommend them.

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Company Response

Melanie, thank you for choosing Canadian Choice Windows and Doors over the other companies that you received quotes from and we are glad that Tony D was able to your your decision in our favour. We would also like to thank you for taking your time to post this review and that you enjoy many years with our windows in your home. Thank you again.

Nancy in Markham
Nancy in Markham
14 reviews Markham, ON
10/10

New Windows

I called up 5 different companies to get quotes for 9 new windows. Stan was great and provided a competitive price. Mike and his assistant completed the installation in one day. They were all polite and very professional. I would happily recommend Stan, Mike and Canadian Choice Windows and Doors to anyone.

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Company Response

Thank you for choosing Canadian Choice Windows Nancy. We couldn't be happier to know that our very own Stan, in collaboration with Mike's installation crew, did an outstanding job for you. Enjoy your new windows and may your house be warm and full of love. Sincerely, Canadian Choice family

Dan B in Etobicoke
Dan B in Etobicoke
6 reviews Toronto, ON
10/10

Great install

Great install by Denis and his crew. A couple of hiccups regarding the casing style and size, but the issue was resolved when I sourced the right casing locally and they credited me back right away for my cost.
Even after an accidental damage to one of the screens, Denis made sure to come back later in the evening to install a new one.
The next day I was surprised to see another employee pass by to inspect the install and ask if we were happy with their work.
He checked that windows were plum and level, and that caulking and trim work was done right.
Definitely a trust worthy company.

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Company Response

We are so happy that we can resolve these small issues up to your satisfaction. Thank you for taking the time to write a positive review.

Sivan in Toronto
Sivan in Toronto
0 reviews Calgary, AB
10/10

Very Professional

Sales representative was communicated very well. Went out of his way to research options that fit our needs/requests. Installers were very professional. Lined and protected floors and wore masks when in the house. Very happy with the end product. Would definitely recommend. Had complements from neighbors already. I think one neighbor has already booked his own installation with them. Money well spent.

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Private User
Private User
Private User reviews Toronto, ON
10/10

3 front windows

First person we met was Jamie who provided a quote and explained the work. He left us with a good feeling about Canadian Choice Windows. Our installer Greg was excellent , did a very neat job. I had had a different company install our back windows and I felt the installation was shoddy. I’m glad we chose Canadian Choice this time.

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Tammy in Toronto
Tammy in Toronto
0 reviews Barrie, ON
10/10

All windows and door replaced

It was time to get rid of the windows we could no longer see through and get some new windows that worked and that we were able to see through. Vince our representative, was awesome and helped us choose the right windows and doors for us. Service was good and was done in good time considering it was 22 windows and two doors.

1 of 1 people found this review helpful.
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Chris in Stoney Creek
Chris in Stoney Creek
2 reviews Hamilton, ON
9/10

Doors and windows

Great job on two custom doors, storm windows and a couple of awning windows. Only complaint was that mistakes were made on the front door that led to a two month wait for a new one. Looks great though!

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Company Response

Thank you for choosing Canadian Choice Windows & Doors Chris. We are glad the project went smoothly. We apologize for the door delay - this year has not been the best for doors to come in on time and we don't like it either. It has been a very tough year for all mankind and all businesses alike. We are glad that at the end of the day the product did come in and your house looks as beautiful as it it does with the new upgrades. Enjoy, may your home be full of love and health. Take care

Michael in Scarborough
Michael in Scarborough
0 reviews Toronto, ON
10/10

Whole home brick to brick window and patio door installation.

A big THANK YOU. Replaced 19 windows and patio door including 2 bay windows. Wonderful experience from start to finish. Starting with the initial phone call to book an appt., to dealing with my sales rep David, Dora helping me with my budgeting needs and of course my installer, Slava. Top notch, second to no one.

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Company Response

Thank you for choosing Canadian Choice Windows & Doors Michael. Thank you so much for your appreciation towards our team and their dedication to our valued customers. David is an awesome sales rep and we are glad to have him on our team. I will personally thank Dora on your behalf, she's a hard working lady indeed. And thank you for mentioning Slava's impeccable installation - we are glad the whole process was smooth and excellent. Let us know if we can be of help in the future. Best regards

Private User
Private User
Private User reviews Orangeville, ON
10/10

Great Service

I can't say enough good things about this company. Great customer service from beginning to end.
Installation team was punctual, cordial and very efficient!!
Their attention to detail was excellent. Our new windows and front porch enclosure are fantastic!!!

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Company Response

Thank you for choosing Canadian Choice Windows & Doors. We are so glad to hear these beautiful words of appreciation from our valued customers. Thank you so much for noticing our work ethic and attention to detail - this is why we're in this business! Have a wonderful day and let us know if we can do anything else in the future for you or your loved ones.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice Windows & Doors

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.