I had 3 quotes before making a decision. 2 were very close in terms or pricing, but one company was able to make the windows to what we wanted. Mike our sales rep was happy to sell the windows, However you don't hear from this guy ever again as I sent Mike a few emails and text messages with o. response back.
So if you decide to get a quote done and this guy shows up at your door, ask for someone else.
From other reviews I've read, we aren't the only customers Mike has ignored after the sale. Has been made
What really saved the day were the 2 installers "Ika & nick" who basically worked their butts off. These guys were so friendly and respectful in my home, I wanted to ask them to stay for dinner after the job was done.
Pros - amazing installation team, nice windows, and a quick turnaround time.
Cons - sales guy "Mike" didn't even have the decency to follow up on my emails or text messages.
Mike, selling isn't the only aspect of the job, just following back with with customers goes a long way.
- Company Response
Thank you for choosing Canadian Choice Windows & Doors. We couldn't be happier to know that our very own Ika and Nick did an outstanding job for you. We apologies on behalf of our rep for not getting back to you with certain concerns. We will address this issue. Enjoy your new home upgrades and may your house be warm and full of love this holiday season. Sincerely, Canadian Choice family