Canadian Choice

We have lived in a century-old home for 20+ years and finally decided to update all the windows. Some of the old ones were undoubtedly the originals - built to last but in rough shape and certainly inefficient.

We set up an appointment with Tony at Canadian Choice after having received quotes from 3 competitors. Tony was knowledgeable, helpful, and pragmatic in discussing what would best suit our needs, rather than what he might be able to talk us into. The price was the best that we had seen, and much lower than some of the others that we had received. 17 windows in all, plus a French door that was a non-standard size.

We placed the order in Feb, 2020 but our installation was delayed due to the Covid-19 crisis. Having waited 20+ years a few more months made little difference and it was out of everyone's control.

The new windows were installed on June 18. It was originally scheduled as a 2-day installation but they sent 2 crews over and it was completed in a single (long) day. Simon was the head installer and he and the 3 other crew members were great. Very experienced, respectful of spaces with most of the family in the house (even the dog), pleasant, good sense of humour, and very hard working. Clean-up was good and they made sure that we were familiar with the operation of the windows before leaving. Tony even showed up at lunch with the lock mechanisms for the door, as they hadn't been placed on the truck.

The windows look fabulous and we couldn't be more pleased. We would 100% recommend Canadian Choice and would recommend Tony personally - very straightforward and honest in an industry that has all kinds of characters. Simon and the rest of his crew were top notch - and even entertaining (like showing up first thing in the morning and saying they were here to replace the roof - ha).

We're not people for gushing reviews but we are very satisfied customers and are very happy with a good product at a great price.