Canadian Choice Windows & Doors

Windows & Doors Installation & Service
Calgary AB T2H 2J7
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91%

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Reviews for Canadian Choice Windows & Doors

Average customer rating:
9.4 10 (2948 reviews)

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Private User
Private User
Private User reviews Winnipeg, MB
10/10

Patio Door Replacement

This was our second order from Canadian Choice. Ivan is very helpful and we are very happy dealing with him. We are very excited for our new patio door. We can't wait for it to come.

1 of 1 people found this review helpful.
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Marie in Hamilton
Marie in Hamilton
4 reviews Hamilton, ON
10/10

Hands down 5/5

Joe Waddell came to complete a quote for my new door and 4 windows that needed to be replaced. He was very knowledgeable and showed a bunch of options that were in our budget. It was really great that this company had a payment plan option and Joe explained the whole process. He was quick with replying to my questions via text during the whole wait up to installation and made sure things were ran smoothly. They did measurements within a week and the install was fast and clean! Installer even offered offered come back if there were any issues. It hasn't even been a week and we can already tell the difference of having better insulation for our windows and front door. I highly recommend this company and Joe Waddell to work with for your windows and door. I look forward to working with Joe again in the future! Christian and I appreciate you taking very good care of us during the whole process.

2 of 2 people found this review helpful.
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Company Response

Hi Marie, thank you so much for the kind words. Joe always goes above and beyond for his customers. I'm glad you got to experience this first hand. I will forward this review to him.

Chris Lamantia
Chris Lamantia
0 reviews Utopia, ON
8/10

Whole house window retro fit + sliding doors

Hello, we contacted this company and met with Vince our sales rep. He was very professional and took the time to teach us on options and answer any questions. Felt a little rushed when presented on pricing and having to make a quick decision but Vince was always available to answer questions .
Told we would see install team in 7 days to measure . The 2 gentlemen showed up within that widow and were very polite and answered a lot of my questions as I was concerned about retro install.
Was told the install would be scheduled for April . Called Vince mid April as I have not heard a anything . Within a day had confirmation on scheduled date May . Not really an issue for me as I had flexibility in my schedule .
Week of install I had not heard anything from company and again called Vince to confirm as I had already reschedule my schedule for the install .
Within a day install was confirmed and install team showed up.
My 2 installers were very polite and worked very hard all day . They would show up around 9 am and work until 7pm .
I don’t believe they were the original planned installers with the push to confirm my install date as they were not the team measuring the first time but that maybe by design. Either way they were a little behind because I had very high widows and they needed to get scaffolding that was not available.
This pushed the project out one day past our planned schedule but like I said earlier I was flexible with my schedule .
Quality of work was good , retro fit allowed us not to affect the inside of the house very convenient just some small touch up needed .
Small caulking issues but very minor .
Some small damage to my siding when removing but in my case I am replacing siding so not an issue .
Clean up very good most days found 1 piece of glass on my drive way . Not a huge deal for the work
I have a very large wall of widows in the back of my house hard to install . They were left very dirty . I would say this was rushed on last day . I am hoping when I go to clean no issues .
3 days after install a small crack started to show on a kitchen window. I contacted Vince and within min he sent me a link to schedule my concern. Have not completed yet so I will see how that goes .
Overall all so far very happy with the quality of widows and service .
I will definitely contact them again for future projects.

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Company Response

Hi Chris, thank you for your detailed review. Happy that you will be using us in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Customer Service

I had old windows in my kitchen that needed replacing. Customer service was excellent. All delivery dates were accurate and installation was professional and quick. Windows are well constructed. I recommend this company!

2 of 2 people found this review helpful.
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Company Response

Thank you for the 10 stars and the review. You recommendation is very much appreciated.

Conor in Toronto
Conor in Toronto
0 reviews Oakville, ON
0/10

Refused to fix mix matched windows they installed.

Sales rep sold my mother windows. They installed them my mom paid for the service. Shortly after install she realized they were all the wrong colours. She reached out to the sales rep and ask about it. He said he would fix the problem. He never did or filed any paperwork. My mother is 70+ and is a nurse so she forgot about it until we decided to sell the house recently. A few years passed and we brought up the issue. The company refused to admit any fault because my mother trusted the sales rep to file a claim. Brutal. They claim the discolouration is from the sun or possibly a chemical. The pictures clearly show they are mix matched.

0 of 3 people found this review helpful.
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Company Response

Windows were purchased 3 years ago. The work was done as per the contract signed. Also, when the work was completed the homeowner signed and inspected the work done. All work done, was as per contract. I'm sorry you feel this way. But we kept up our end of the contract

Private User
Private User
Private User reviews Ajax, ON
8/10

Sliding door

Sliding door replacement went well although the screen door was shipped without the proper locking mechanism

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Company Response

I'm sorry about the little hitch, but I'm happy you are enjoying the sliding door.

Private User
Private User
0 reviews St. Catharines, ON
10/10

Windows/Doors Upgrade

Excellent experience from beginning to end. Joe Waddell (sales representative) and installers: Luka and Alex who did an amazing job. I'm really happy and satisfied with the results and overall experience.
From 1 to 10, I will give them 20 ;)

2 of 2 people found this review helpful.
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Company Response

So happy to get a 20out of 10. Our team, really goes above and beyond. It was our pleasure doing business with you.

Private User
Private User
0 reviews Toronto, ON
10/10

Cottage

Very professional,our cottage looks like a cottage in the cottage country magazine or home and garden.thanks to all within your company from your sales rep,your foreman coordinator and your 2 installers which worked on our cottage last year also.

2 of 2 people found this review helpful.
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Company Response

Thank you for the review. So happy you are a returning customer and had a great experience both times. Enjoy your cottage, and the beautiful weather.

Private User
Private User
0 reviews Niagara Falls, ON
10/10

From the start it was amazing

From the start meeting Joe who met with us, answered our questions to selling us windows and a door to the end it has been a great experience the installers were amazing. They make a great team

2 of 2 people found this review helpful.
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Company Response

Thank you for the 10 star review. Joe is a great team member. He is professional and his knowledge puts the customer at ease. Our installers are the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice Windows & Doors

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.