Brannan's Appliance Repair Ltd.

Appliance Repair
Toronto ON M5R 2E2
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Appliance Repair
Brannan's Appliance Repair Ltd.
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89%

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Reviews by rating (past 12 months)

Reviews for Brannan's Appliance Repair Ltd.

Average customer rating:
9.9 10 (323 reviews)

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Nancy
Nancy
4 reviews Old Toronto, ON
10/10

all appliances are repaired

I have known Steve for 40 years. I would not want anyone else to help me with repairs to my appliances. He returns calls right away..comes as fast as he can..helps solve problems over the phone before he comes if he can..I call him before I purchase anything new..HE KNOWS!....sometimes when I can't be home I just leave a key for him...totally trustworthy.

Approximate cost of services:
$135.00
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Company Response

Thank you Nancy, I appreciate you taking the time to write this great review.

Karen Steele from Old Toronto
Karen Steele from Old Toronto
1 review Old Toronto, ON
10/10

subzero fridge

Steve Brannan is a pleasure to deal with. I have used him for years. He responds immediately, is professonal, remarkably knowledgeable about appliances and tells you frankly whether the appliance is worth fixing or not, and the exact cost. Its all upfront, a "no aggravation service" and I don't question the cost because I trust him to be fair and to follow up if there is a problem.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

You are one of my long time customers, I appreciate your confidence in me. Thank you for taking the time to write this wonderful review.

Andrea from Old Toronto
Andrea from Old Toronto
1 review Old Toronto, ON
10/10

Detailed repair if refrigerator ice maker

Steve was extremely prompt in replying to my email request for service. He arrived when he said he would, outlined what could happen if the repair was not successful and was very efficient, polite and tidy!!

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much, I appreciate you taking the time to write this review.

Victoria Robinson from Old Toronto
Victoria Robinson from Old Toronto
8 reviews Old Toronto, ON
10/10

Appliance Repair

We have been using Brannan's Applicance Repair for many years, and Steve has never let us down. He is consistantly prompt in responding to phone calls and providing service, and honest with respect to repair options. I trust him completely.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thanks you so much for taking the time to write this great review, it is always a pleasure doing business with you!

Christine in East york
Christine in East york
13 reviews East York, ON
10/10

Dishwasher Repair

I called Steve asking if he could help with a 3 year old dishwasher that was no longer cleaning my dishes. He said he would be here within 2 - 3 hours. Only about an hour and a half later he was here. Throughout the whole process, he showed me what he was finding (lots of crud!), advised why it was likely happening, replaced a seal, and gave me lots more advice on what to do to further clean it out (several empty run-throughs and one more with CLR). I have been suffering for about 6 months with dirty dishes because I had come to believe that the dishwasher was just not very good. (What can I say - this is my first dishwasher - incredible, I know.) Wow, I really wish I had called Steve a long time ago. Would have saved me months of frustration and hand-washing of dirty dishes straight out of the dishwasher. He was friendly, prompt, courteous, and worth every penny I paid for the repair. Thanks, Steve - the dishes are sparkling!!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your review, I appreciate you taking the time to write it. It was a pleasure meeting you.

judy  from Toronto
judy from Toronto
1 review Toronto, ON
0/10

service call on leaking washer

Steve came to look at my leaky maytag washer and told me it was not worth repairing and that the repair job would cost $600. my best option was to purchase a new washer at a retailer of his recommendation. when i asked that he fix the washer, he was unbelievably arrogant: he would gladly take my money and see me in 3 months, at which time he would say "i told you so". i found a real repairman who fixed my washer for $200 in less than an hour and guaranteed his work for 6 months.

Approximate cost of services:
$135.00
0 of 2 people found this review helpful.
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Company Response

First of all thank-you to everyone who takes the time to write a review, good or bad.

Ouch, bad reviews hurt and "0" is the worst.

I hope my customers don't consider me "arrogant". Opinionated, strong willed, persistent, I've heard those, and yes when I tell you "it's not worth repair" I'm trying to stop you from wasting your money.

I recommend a few different independent dealers, I don't make any kickbacks when you buy a new machine. These are smaller companies that will do some of the more challenging deliveries that the big box stores walk away from.

I'm a one man operation, when you call, I'm the person who calls you back. My specialty is telling you what to expect before I even see your machine in person. I ask lots of questions, explain everything and you know my fee up front. There are no surprises.

It's frustrating when you are honest with someone, and they refuse to take your advise. I relented, against my better judgement, and agreed to do this major repair on what I felt was a lost cause. I warned the customer as best I could that there could be more expenses to come due to the advanced age and poor condition of the machine.

I was never called back, the repair that was done by another company was a "band aid fix" that left most of the badly worn parts in the machine. Putting $200 into this machine was like throwing the money away. If this was a car repair it would be unfit for the road, as a clothes washer it's good that it's in the basement close to the floor drain.

I'll always do my best for my customers, I'm honest and I hate to see people waste their hard earned money on repairs that won't last.

tracy parker in Toronto
tracy parker in Toronto
2 reviews Toronto, ON
10/10

washer repair

Steve came to the house to fix our washer. He was courteous, efficient, knowledgeable and a great conversationalist. He had the parts we needed to fix the washer that day. I’ve recommended him to friends and will call him again for any appliance repair.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the great review, I really appreciate you taking the time to do it and thank you for recommending me to your friends.

Timel from Richmond Hill
Timel from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Stove repair

I would recommend Brannan's Appliance Repair to all of my friends. I had called the company because we had a party later that night and needed all 4 burners on my 10 year old stove to work. We were out of luck for the day because only 3/4 of them were working and that would not be enough to satisfy the amount of food we required to be made. Upon the call, Brannan arrived at my door step after just 3 hours of notice. He explained that I needed to replace the coil and since I knew nothing about appliances, I was not willing to take that task on. He claimed he can have it fixed within minutes and I was surprised to see that he did. He explained what he was doing throughout the process and even decided to inspect the oven for any other problems. He informed me that it was normal wear and tear and that I should not be worried because he would have it replaced free of charge if it occurs again within the year. Great quality, communication and trust between myself and the company.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this great review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brannan's Appliance Repair Ltd.

If you would like my help, please contact me by phone directly at 416-492-0758 or email me directly at brannansappliance@gmail. com Steve from Brannan's Appliance Repair Ltd. is heard on CBC Radio's Ontario Today, CBC TV's Marketplace, CityLine, CFRB radio. Brannan's Appliance Repair Ltd. offers repairs to washer, dryer, fridge, ...
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