Canadian Appliance Source

Ordered on line, delivered when I wanted it, helpful agent, good selection, reliable service, kept me informed

I had researched the dishwasher I wanted. I knew it already exactly what I wanted, just needed a place to buy it. I called Canadian Appliance and bought the dishwasher over the phone.

They set the date for installation. I paid for the third party org to implement it.

I then received an email from Canadian Appliance confirming the time it would be installed. Right after that they also sent a different email saying the timing was NOT confirmed.

I then received an email the same day from Canadian Appliance asking me to start confirming the month of my installation - this month, next month, or month after

I then recived an email from the third party installation company, arranged by Canadian Appliance, confirming the time of installation just like the first email from Canadian Appliance.

I shot my sales person 3 separate emails at that time asking what is going on, and whether the installation would happen or not. He completely ghosted me. Never heard back.

They also actually set up two different third party companies to install it. The one that finally did come broke their own timing and came at a compeltely different time and did a very sloppy job. I reached out to Canadian Appliance about this and got nothing.

I then received an unexpected 28 cent reimbursement email from Canadian Appliance. I have no idea why. I have asked twice, and still nothing.

So, choose them if you like being ghosted and don't mind not getting any support whatsoever after they take your money.

Great customer service and delivery by Kevin and Chad awesome individuals very careful no damage and helpful.

Great prices and an excellent selection. The delivery guys very respectful.amd helpfull. I would highly recommend the store.

Excellent delivery, right on time, polite, friendly drivers! Highly recommend Canadian Appliance Source for appliances.

From the Purchase to Delivery They did a Great Service. Highly recommend Them for all your Appliances!!

I really appreciate being able to track the order so I know when to expect my delivery. The delivery workers were so pleasant and helpful. This is the third time Ive had this delivery service and Im always impressed!

Great shopping experience, the best appliance stores I ever delt with.
I gave it 4 stars only because the delivery person I was not happy with.

Our fridge died and we needed a new one ASAP.
Given our past experience with CAS, we went there right away, even been a bit further from our home.
The fridge got delivered perfectly in less than 24h from the purchase.
This is not my first time buying there and definetly not the last one.

Dealt online (chat) with a very knowledgeable sales rep who also friendly, courteous and personable ; she was very patient and answered all my questions. We closed the transaction and I felt very good afterwards

The delivery process was also a very positive experience. Although it was pouring rain, the young man (Étienne) came in smiling .. asked me a few questions, brought in my appliances with his partner; both very polite. made sure to wipe the kitchen and hallway floors before leaving . Thank you!