kdlw in Toronto in Toronto

I trusted their professional website which listed the brands they service and the person on the phone seemed competent. I had no reason to think this company was not legitimate. After they came so repair both my gas oven and microwave, I was shocked by the cost, especially for the oven where it was $80 just to show up and $30 per 10 minutes afterwards. Less than 3 months later, the oven was broken again (exact same problem as before). This is when I found out that it was only a 30 day warranty for both parts and service. I called Jenn Air directly only to find out that this company is not certified to do Jenn Air repairs even though it says so on their website. A certified technician then came and confirmed that the part they had used had broken and melted in one area (so probably wasn't the right brand to use to begin with) they had also used a screw to install it that wasn't heat safe and it melted and was stuck. I paid to have the same part replaced again it was $130 less with a 90 day warranty. This confirmed I had been overcharged for both labour and the part (by $40). Don't use this company. They overcharge for both service and the parts and the work is not done properly with a terrible warranty. Call the manufacturer first to make sure you are working with someone who is certified to do repairs on your appliance.