Reviews

10/10

Penguin Basements transformed the basement of our 1887 basement from a dark uninviting old space into a bright, inviting space that we are now proud to show off to friends, neighbours and family. This was not a job for the faint of heart. The basement had suffered from over a century of different owners who had either neglected the space or tried to make it functional with do-it-yourself fixes that only added to the disorganized mess that can happen without a master plan. From the moment we met the head of Penguin through all aspects of the process: consultation with designer, cleaning out of the entire basement to the original stone and brick walls, moving and installation of new heating and cooling ducts, moving and installation of new plumbing, addition of electrical outlets and lighting , framing of walls, construction of walls, floor installation and painting -- everyone worked in harmony to meet our expectations. The subcontractors were polite and professional as were all Penguin staff. They really seem to love basements. We appreciate the work of everyone and in particular we want to thank Josh D. For his consistently professional care and attention to making sure our basement was completed according to our wishes. Josh is a "get it done" kind of guy, who listens then finds solutions... just the kind of project manager we all hope for when we give a company our money and the keys to our house.

Approximate cost of services:
$42,000.00
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Company Response

Your review notes the one absolute truth here. Our staff love the work they do! And they are especially motivated on a challenging project like this. In some ways an old basement like yours is easier than a newer basement as we expect the worst and are prepared for it. It's when we undertake a relatively new rebuild and encounter poor workmanship that we are more likely to be caught of guard. We will pass on your kind words to Josh and the rest of the team. Enjoy the basement!