I enlisted Homestars to help me find a reasonable A/C vendor. Within minutes, Convertible had replied to me. Their prices were reasonable and Chris was attentive and patient. At no time did I feel pressured to choose a more expensive (higher SEER) model. In the end, I chose a 16 SEER Lennox. One word of advice... read the fine print. They make it seem like the warranty is 10 years parts and labour without any additional fees. However, upon closer inspection of the fine print, the labour warranty is only valid with participation in their protection plan. Despite this, I would choose them again. However, it did give me some pause.
- Approximate cost of services:
- $3,200.00
- Company Response
Hello Joanna,
We truly appreciate your feedback and are happy that you are enjoying the new system. I am sorry that you felt confusion, as we are grossly upfront about warranty and in fact we spend the majority of time speaking to people about the subject. Which is why you will notice on our invoice the warranty conditions are written in BIG CAPITAL orange letters so that you see it. You will also notice that we do not have any FinePrint at all on the back of our invoices.
We also remind everyone-at every turn -to register your serial number online which is also part of the manufacturers requirements.If you have anymore questions please call us anytime at 1-800-423-0969 thank you Marnie Amodeo general manager