My family moved into a house last year that already had the Deluxe Alarm system. We were hesitant to sign up, but the customer service received from Krystal Vella was excellent. She was very patient and detailed in explaining the process. When we had other technical issues with our phone line, she soon remedied the problem with offering us two months of free service. She is a very nice, professional and couteous person to deal with.

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