lorna

My mother had a sewer back-up and basement flood during the winter holidays and we wanted to avoid a recurrence. After Peter discussed the options with me, I decided to have the camera inspection which revealed tree roots permeating the sewer line and asked him if he could do other work at the same time. When he learned that I live in Sault Ste. Marie and was in Toronto for a few days only, he prioritized the work and had his crew come that same day. They cut the roots from the line, installed a comfort height toilet (supplied by me) in the powder room, replaced 2 faucets in the powder room sink, cleared the kitchen drain, replaced a faucet washer in the main floor bathroom and bled the hot water rads. The work was done quickly, efficiently, and respectfully. Each work area was left clean and orderly. The packaging material was folded and tied ready for recycling pick-up. Knowing I was not familiar with Toronto's refuse removal system and to save me disposal costs for by the plumber, Peter said they'd leave the toilet in 2 pieces for the next day garbage pick-up. He and his crew were considerate, responsive and his costs were very reasonable. After I returned north, I had to call Peter on 2 separate occasions; once to replace a leaking outdoor faucet and the other to replace the main floor bathroom toilet with another comfort height toilet (sourced and supplied by the plumber). Both times, he came the next day. The work was done quickly and I am confident that the same work ethic and attention would have been applied to those jobs. I am more than pleased with this company and would recommend them unhesitatingly.