Private User

Long story short, i paid $320 dollars for a dryer that Appliance Repair did not FIX! When i spoke to customer service they were not AT ALL CUSTOMER FRIENDLY! I said nothing was repaired, the next day when i went to use machine it still didn't work and did the same thing. I asked for a refund but was happy to pay the $80 fee that was agreed to for someone to even come and look at the machine. I was assured the machine could be repaired on site and would work for a limited life span. Meaning eventually i would have to get a new machine because this problem would occur again but that the repair guy would fix it for the time being with no parts. This was not the case and as said before once i used it the next day, the dryer didn't DRY. Upon speaking with APPLIANCE REPAIRS customer service of 1 person who clearly didn't understand the concept of customer service. She offered me a refund of $45. Not even the $80 of the initial charge. Regardless I paid $320 so not sure where this random number of $45 dollars came from and how that would make me happy. All in all, very unhappy with this company and will continue to fight back because i'm happy to pay for a service if completed but my machine is still broken and i'm out $320 dollars. Stay tuned....