A few months after purchase, cushions started to go flat. Now after 6 years of very gentle use, the colour is peeling off. We had purchased the gold extended warranty just to find out this is not covered. We were told they would cover stains, which would have been our fault but not the peeling colour which would be poor quality from the manufacturer. Very disappointed with Lazyboy and very cynical about ever purchasing extended warranty again. ( we never will as it added well over $300 to the cost of the purchase) it is an absolute farce! Our previous leather sofa looked like new yet at this age, and we take great care with our furniture and we have no children at home nor do we have pets.
- Approximate cost of services:
- $3,700.00
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