I have been with Deluxe Alarm for the past 10 years. In all honesty, I had never heard of them, I was referred to them by my builder. I thought, since Arista being one of the best builders, Deluxe would be reliable too. Fortunately, I didn’t have to regret that decision. From the time of installation, the work was very neat and professional. They are also very quick in responding to the alarms. If the number is not reachable they promptly try alternate numbers provided. They have been quite reliable and that’s what you want from your alarm company. Upon renewal of my contract, I had to negotiate a bit but they offered me a renewed rate as well as promotions offered at the time. Their offer was acceptable and I have decided to renew my contract.