pietervdg in Toronto

We know this blistering heat makes everyone a little grumpy, but Mr. Van der Griend seems to want to throw the baby out with the bath water. In August 2017, almost two years after his attic air conditioning system was installed, a call came in that the unit had shut off. Our technician attended the house on the same day, determined the “wet switch”, a device designed to shut an air conditioner off to prevent flooding, had been tripped by water slowly backing up the drain line and dripping into the secondary drain pan in the attic. The wet switch was dried and our technician decided that making an adjustment to the drain line would likely improve the condensate flow out of the attic. This adjustment was performed at no charge to the client. Then in the last week of June 2018, in the midst of the highest humidity levels in almost fifty years, Mr. Van der Griendcalled in to say the unit had shut off. Our technician found that the condensation was backing up the drain line and triggering the “wet switch”. The difference versus the previous year, however, was that the condensate appeared to be draining slowly at the exact point where the drain exited the eaves. Our tech disconnected the line at that point, blew through it and flow was increased leading us to believe that an air bubble caused by something like a spiders web or bits of mineralized debris had slowed the flow of condensate. Once whatever the obstruction was had been cleared, the drain was able to cope with the incredibly high humidity levels we were experiencing through the long weekend. In both instances, the system performed as it was designed to prevent damage, our service team responded quickly,and Mr. Van der Griend’s air conditioning was working within a matter of hours.