D in Markham

I reached out to the company and was contacted very quickly by text. Due to several issues with the delivery of the appliance I was not able to firm up a date for the installation but Eugene still kept in touch. When the washer did arrive Eugene was able to come by the same day. The cost was more than was quoted but this was because in our situation required an extra length of braided metal water supply line. The DW has now worked well for over a week w/o issue and so I can say the install was successful.

In the late Fall of 2018 Bill was able to show us with photos, that our home of about 35 years old, needed to have the chimney, above the roof line, to be rebuilt. The work began in June of 2019. Bill and his team of 2 others quickly completed the demolition. Down the the side of the home with the chimney is a perennial garden. I was concerned that the plants would suffer with the demolition and construction so nearby. But this did not happen. The crew was very careful to keep the plants "safe". Their care in this regard was appreciated by us. In two days the job was done with Bill returning briefly the following week to do some final waterproofing. Thank you Bill and The Chimney Company.

In late September and into early October we started searching for deck companies with the goal to replace an existing but much dilapidated 300 square foot pressure treated deck. We needed this to happen this Fall. I made contact with several recommended companies but more often than not they did not return our email or phone call OR once they came out they did not get back to us with a detailed quote. To be honest they may have been intimidated by the backyard. Firstly, one can only access the backyard 'single file' at best due to a healthy cedar hedge. This would make it problematic getting materials and equipment to the backyard. And secondly we have display perennial gardens butted up against the deck on two and a half sides. These gardens are important to us but clearly it would make it much more difficult for deck demolition and the subsequent construction. Having said all of this Clark (owner of HHD of Markham) provided superb service from start to finish. His quote for the PVC deck was detailed and quickly provided. Demolition started promptly with Clark first setting up protective temporary fencing to better shield the surrounding gardens. He kept in touch regularly by text and email regarding the on-going work and any concerns or questions we had were in turn dealt with in a reasonable time frame. The main builder, an employee of Clark's was experienced and seemed to take care with his work. The deck is now done and can be used as soon as the good weather permits. As you can see easily infer from this write-up we would confidently recommend Clark and his Markham franchise of "Hickory Dickory Deck". UPDATE: Over the past almost three years since HDD did the installation Clark has provided prompt follow-up service. For example one time he fixed an LED light which had popped out due to freeze thaw. And this past spring he came over to do a clever "repair" to one of the boards which appeared to be permanently stained. Thank you Clark.