Private User

We had been trying to have a deck built for a couple of years. We have a full walkout and knew the deck would be costly. We would meet with contractors but never had the comfort level to move forward. We then called Royal Decks out of the blue and met Miro. From there we knew at least we had the right contractor. Miro was very responsive, flexible, helpful, no pressure and eager to please. He would work up a design, provide a 3D rendition without charge. He puts in the effort in the hope of getting your business but does't charge. Big difference. We worked for weeks on a design together and he took our suggestions and worked with them. We went back and forth on products as the cost is not low, but I knew you get what you pay for. Once the design was complete the process of getting a permit and everything in order was in progress. Miro was always honest and fair during the process. Harley was the carpenter on site. If you like your contractor you can't go wrong and we really took to Harley. He cares about what he does and how he does it. This is who he is and he takes ultimate pride in his work. We even made changes during the contraction and Miro and Harely were very accommodating as they want you happy. The end product was perfect and we are extremely happy. Even after paying and a piece of wood had a slight crack (natural for cedar railings) without a question it was immediately replaced. By the way the decking is composite and perfect. We even ran out of stain for the railings and on a Saturday one of Miros's staff delivered a gallon. He could have had us come to the shop but he delivered it as he wanted to do another inspection. Wow. I will definitely go to Royal decks for any future work and highly recommend their services. This is coming from someone who is very picky and rarely happy. Alan and Lucie