This is still an ongoing saga with this company. The sales person was fine and did a good job on design but everything after that was less than poor. Here are some of the things that have happened. 1.Installer was probably the biggest Amateur I have ever seen. Not only did he smash holes (yes, I mean holes) in my brand new drywall, he told me this comes wit the territory of an install. Huh?? 2. Almost none of the cabinets or drawers were level. Major issues with some of the drawers. 3. There were cabinets and doors missing off the delivery. We are still waiting for these to arrive. (6 weeks after the initial install). 4. They were late by almsot 2 months from the original install date. 5. I have been calling and leaving messages to find out what is going on and still have not received a call back. This has been 2 weeks now. Overall, the price was adequate but outside of that, this is one comapny you should stay as far away from as possible. Spend the extra money and go somewhere else. I really don't know how these guys stay in business.