Reviews

10/10

I concur with all the other reviews that Rick and his complete crew is simply outstanding not with their work but also their attitude and conduct during the whole process. While Majority of these home jobs are stressful because you don’t know of all the surprises, the cutting of corners or quality of job but this is easily my best and most stress free job till date. Right from the outset it was a fantastic experience: - respectful and patient initial conversations and answering of my questions - honest opinion to save me money - professionally carrying out the whole work on the exact date and time specified - showing up for minor tweaks even after he got paid :) this is actually a big deal in a time when people don’t pickup the call after getting paid. - always very responsive on phone or text - best of all is that his crew has the exact same attitude to empathize and assist. I have already referred Rick to friends and will continue to do so in the future. Only wish is that Rick should do everything related to house so this stressful home repair and renovation can become a pleasant experience. :) Please do not change and keep up the good work!!!

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Company Response

Thank you sir for the kind words and comments... I'm glad that the experience was as good as your saying and I'm even happier that the system we installed was a great one. I will always continue to do great work as my name is always on the line and more importantly we must do good for the people who hire us. Thank you Again

9/10

Plumbing issues always makes me nervous but the overall experience with Reliance this time makes me feel it is worth the service. I was able to book someone within 24 hours. At the scheduled time frame I got a call from Harmeet who was extremely professional in the complete process. He was patient and showed complete willingness to help. He fixed the issue for which I raised the ticket and also explained the whole issue and how to prevent it in the future. I asked him to check a slow water drain in the sink and he fixed it immediately without giving me any hard time. he was knowledgeable and also went on to explain me about softener. Not even once did I feel that he was selling me a service/product. he did not even push me to sign up for a time bound appointment and gave me the freedom to book, if I wanted to. Harmeet was exceptional in his service and that makes me write this review. Keep up the good work buddy and spread it around!

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Company Response

Thank you for the wonderful review. ~Jessica