I would not use this company again! Had a leaky basement, Steve came out right away and was very friendly. I hired them and was told that I should pay cash and if I gave a good review I would be given a $50 home depot gift card. They came right away to fix the leak. They didn't completely fill the hole back in beside my house and after the first rain fall I had a sink hole appear. My basement continued to leak. Steve had the guys come back to fix it. He told me for my trouble he would give me $100 gift card and 8 bags of gravel. I never received the gift card or gravel. I called Steve and he didn't return my calls. THIS YEAR, my basement is leaking again!! I've called an no one will return my calls....very sad that I paid $1,700 cash and still have a leaky basement. I'm a single mom and can't afford to pay out so much and really feel like I was taken advantage of. I would never recommend this company and they shouldn't be listed on HomeStars.
- Approximate cost of services:
- $1,700.00
- Company Response
Hello. Thank you for reaching out to us. We have done a job at your house more than half a year ago, you had two problems. We have declined our proposal to fix both of them, even though we have warned you that you will eventually have a leak from a second problem. We only fixed what you agreed on, knowing that it was a temporary solution. After that you have not reached out to us. Please give us a call at 416 455 5554 and we will be more than happy to resolve our issues. Thank you.
Dr Rooter
