Reviews

9/10

Old 2 ft Garden wall broken and separated. Wall was dismantled and reassembled to join seamlessly. Job was well done and would use again and recommend. Work done within time quoted and on day specified.

Approximate cost of services:
$1,550.00
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Company Response

Thank you very much for your positive feedback! We are happy to have worked with you and look forward to working with you in the future .

10/10

I had a leak into my house from one of my chimneys which had been tuckpointed several years ago. Quote was given in two days and, as the job was quoted to take 2-4 weeks, they kindly came and tarped up the chimney to stop further water leakage. The quote for the first chimney was very reasonable so I decided to proceed with the second, as both chimneys are 60 years old. Chris, Chris, Robert and Bobby were all so professional, pleasant and cleaned up after themselves. Job was completed on time and I would not hesitate to call them again for masonry or roofing. Well done!

Approximate cost of services:
$10,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much! We appreciate you taking the time to review us. We look forward to servicing you again in the future, should the need arise.
Avenue Road Masonry

10/10

Customer since 1991. Emailed one evening about leak in 17 yr old furnace and technician came the next morning. New furnace needed (no replacement available for heat exchanger) so Neil came to check the same morning and three days later gave me two quotes to compare. One business day later, furnace installed and verified by Scott and site left clean. Metal pick up the following morning. Happy customer! Laurie R.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for the review Laurie. It has been our pleasure to work for your family over the years. If you have any questions please do not hesitate to contact me at any point.

My best,

Neil Kelly

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

10/10

Booked a recliner chair pickup. Booked Monday but weather prevented their arrival so re-booked for Wednesday evening. Tuesday they were in the neighbourhood so called & offered to pick up that afternoon. I happily accepted! Polite and personable and they removed their shoes at the entrance. Would definitely recommend- they recycle!

Approximate cost of services:
$119.78
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Company Response

Thank you Culinary Tastings for taking the time to share your 1-800-Got-Junk experience. Thank you for accepting a rescheduled appointment in order to keep our Truck Teams and those who we share the roads with safe during times of inclement weather. We always take the extra effort to ensure all recyclable material are properly disposed of. Looking forward to helping you out in the future, Lukas and the 1-800-Got-Junk Toronto Team.

6/10

Leaking seal on toilet tank. Quoted work in advance. Wrong replacement seal used requiring second attendance (no charge), but return was prompt on same day. Additional replacement of inside tank parts (unplanned & quoted). Total cost expensive for nature of job.

Approximate cost of services:
$650.00
2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to share your experience with us and Homestars. We are sorry your experience with us was not 100% to your satisfaction. Unfortunately some jobs may not always go so smoothly, but we always get the job done right. Our top priority is to ensure our customers have the best experience when hiring ExpressRooter Plumbing, and we want to make this experience right for you. Please contact at 416-233-2660 and speak with our office manager Melissa. We look forward to correcting this for you.