Alan Sheppard in East York

When we contacted Mike at Sonoma our expectations were quite high due to the reviews that we read on Homestars. We weren’t disappointed. It was a challenge to get Mike to take on the job in the first place as he’s very busy. The wait was worth it. The whole project was high quality and it was done with very good sensitivity to our cost. Mike really worked hard at putting an estimate together that was sensitive to our budget constraints. We were very pleased with the final quote. Mike and his company Sonoma do very good work and really work with you to make you happy. When we started talking seriously he accommodated our schedule very well and made a great effort to get our job started as soon as possible. The only thing that might seem like criticism was that he seems to have a lot of projects going at once and sometimes when things got held up with inspectors or other things out of his control the job seemed to lag for periods of time. The project took about 4 months to complete which was about twice as long as what was planned. From our perspective it seemed that their momentum was hard to regain after these disruptions. We were extremely pleased with the end result and we were responsible for some of the disruptions. Mike went to great effort to make sure everything was to our satisfaction. When we asked questions Mike was quick to return our calls and went to great efforts to make what ever adjustments necessary to make us happy even when it was inconvenient for him and due to our negligence not his.

We originally went with Cosmopolitan because of all the good reviews in Homestars. Our expectations were high to begin with and they exceeded those expectations. The price was good and the the quality of work was fantastic. Arshad spent a great deal of time beforehand advising us on different options for our new in slab hydronic radiant heating system, air handler/furnace and water heater. He also made a very appreciated special trip with our sales rep (Kham), as he realized that our job would be more complicated than we first thought. Ashrad came back again with the technicians to make sure everything went smoothly and the work was done right. Every detail/problem was anticipated and dealt with as it came up. Ashrad really knows his stuff. It was a very long day and we were also impressed at how hard everyone worked. Everything about the job was complicated. Our air conditioner was old, which made the re-location even more difficult, we were installing a water heater at the same time which they handled very well moving from the old chimney to power vent. To top all this at the end of the job we received a package containing all the documentation we needed for all rebates grants from utility company and city grants and rebates. All filled out and instructions for submitting.